The Chancellor Hotel has been wonderfully renovated. We felt like we were in a hotel in Vegas and not Arkansas. The hotel staff was great. We enjoyed that it was within walking distance to Dickson Street which made for a fun and safe New Year's Eve. There were some negatives that we encountered though. First, the room that we were in was close to a stairwell and elevator area. This made for a sleepless night, especially on NYE. The stairwell door is VERY loud when it closes. There needs to be a soft close hinge on it because it just sounded like someone was slamming the door all night long. The rooms are not very sound proof - as we could hear full conversations of the room above us in the bathroom. Also, our heat/ac was not working so we had to just unplug the unit. It would not change from 74 degrees at all. The (year round) salt water pool was closed due to inclement weather. We called the front desk to ask about this and they said that it was because it was raining....were they afraid we would get wet? We were told they would check with the engineer to see if they could open it and would call us back but they never did. It is an inside/outside pool but it is listed as year round - so we assumed it would be heated and we could at least swim in the inside part. We were also hoping for a hot tub but the hotel does not have one. The beds were very, very soft, and so close to the floor. They were hard to get out of and to sleep in because of the softness. They do not have box springs under them so maybe that causes some of the issues. We all tossed and turned all night - because of the noise and the beds. Overall - the hotel is gorgeous, the lobby, bar and restaurant are great, the rooms are well appointed. We just were not thrilled with the rest.
- Official Description (provided by the hotel):
- The Chancellor Hotel is the newest hotel in Northwest Arkansas! Featuring 205 brand new, luxurious guest rooms and suites, a stunning lobby bar and restaurant and exceptional meeting facilities, The Chancellor is the best choice for leisure or business travel. All rooms feature stunning contemporary decor, flat screen HDTV's, a full high definition channel line-up, HBO and Showtime, luxury bed linens and bath amenities, pillow top mattresses and complimentary high speed Internet access. Conveniently located to all destinations in Northwest Arkansas, The Chancellor Hotel is situated on the beautiful town square in Fayetteville, convenient to shopping and dining. A state-of-the-art Fitness Center featuring LifeFitness equipment, fully equipped complimentary Business Center providing PC's and iMac's and an indoor/outdoor swimming pool add to your enjoyment. ... more less
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- Also Known As:
- Cosmopolitan Hotel Fayetteville