We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Customer Service” 3 of 5 stars
Review of Courtyard Fayetteville

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Courtyard Fayetteville to your Saves list
Courtyard Fayetteville
3.0 of 5 Hotel   |   600 East Van Asche Drive, Fayetteville, AR 72703   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #3 of 23 Hotels in Fayetteville
Saint Peters, Missouri
1 review
1 helpful vote 1 helpful vote
“Excellent Customer Service”
3 of 5 stars Reviewed September 30, 2013

We recently stayed at this Courtyard. It was a great hotel, clean and great service. However I wanted to comment on theservice provided by Persia at the front desk. She was so helpful with directions, information about the area and places to see and dine. She made our trip better than it would have been. I do not normally fill these out, but she was just that good.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie I, Manager at Courtyard Fayetteville, responded to this review, October 23, 2013
Dear Bob W,
I am happy to hear you enjoyed your stay with us and that Persia was able to help you with directions and information about the surrounding area. We look forward to receiving feedback from guests on how well our front desk representatives are doing. Thank you for choosing to stay at the Courtyard and we hope to see you on your next trip to Fayetteville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

81 reviews from our community

Traveler rating
    52
    22
    7
    0
    0
See reviews for
24
11
2
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2013

This hotel was awesome. It had everything I needed and nothing I didn't - Perfect! The staff was friendly, helpful and always smiling - VERY well trained. The hotel is clean and has a great location. Decent running around the property as well

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie I, Manager at Courtyard Fayetteville, responded to this review, October 23, 2013
Dear JILevin,
Thank you so much for choosing to stay at our property and an even bigger thank you for taking the time to let us know how you enjoyed your stay! I am happy to hear we were able to provide you with everything you needed throughout your stay and I am grateful for your kind words about our front desk representatives. If there is anything further I can help you with, please do not hesitate to contact me directly! We hope to see you on your next trip to Fayetteville. Thank you, Cassie Ingersoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beebe, Arkansas, United States
1 review
5 of 5 stars Reviewed September 24, 2013

My wife and I decided to stay here for the Bikes, Blues & BBQ rally and we couldn't be more pleased! The location is just 4.5 miles from Dickson Street and just 3 miles from the fair grounds where the BBQ contest was held, there was no need to take the interstate to either location. When we first arrived we found there was plenty of room to park our vehicle and trailer. Entering the hotel we were greeted by a very polite staff. The room was immaculate! VERY clean! Soft & clean bedding, with one of the largest bathrooms I have ever seen in a hotel. LCD television, AIR conditioning that will freeze you out if you want it too! The room was very cozy giving a feeling of comfort, warmth, and relaxation! Also more than enough electrical outlets than you could ever ask for. Free internet. We were so pleased with this hotel and it's staff we didn't want to leave! We spent our days enjoying the rally and our evenings enjoying the hot tub and heated salt water pool. We especially want to say thank you to Kailee, you're awesome!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie I, Manager at Courtyard Fayetteville, responded to this review, October 23, 2013
Dear John N Kerrie C,
I would first like to thank you for choosing to stay at our hotel during your visit to Fayetteville. We know with Bikes, Blues, & BBQ going on there were many hotel choices within the area and I am happy yall had chosen to stay with us. Secondly I would like to thank you for your kind words about our property and staff! I truly look forward to hearing back from guests who were in love with this hotel especially ones who did not want to leave. I am glad to hear we were able to provide space for your trailer and vehicle along with the amenities needed during your days here. I hope you and your wife enjoyed the festivities on Dickson and around town and we look forward to seeing you on your next trip to Fayetteville. If there is anything else I can do for you, please let me know! Sincerely, Cassie Ingersoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 6, 2013

I was staying at this hotel with a large group and the staff was extremely nice and accommodating. I could not have dreamed for a better experience! We always had clean towels and freshly made beds! They even had special Starbucks hours for our group! I couldn't have stayed at a better place on Fayetteville!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudette R, Manager at Courtyard Fayetteville, responded to this review, September 15, 2013
Dear Visitor72701, I would like to thank you for taking the time to fill out a TripAdvisor for us! I am also happy to hear you enjoyed your stay with us and that we were able to accommodate your entire group throughout the time you spent at our hotel. We look forward to having yall’s group at the hotel year after year and are thankful we were able to provide the special accommodations such as Starbucks times for the group. We look forward to having yall again next year! Sincerely, Cassie Ingersoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrison, Arkansas
Top Contributor
103 reviews 103 reviews
25 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

This hotel is located within walking distance of several restaurants and only a block or two from Fayetteville's best shopping area, including the NWA Mall. The staff is super friendly, rooms are clean, and lobby area is well-designed. You can eat breakfast or dinner there, or just have a glass of wine. Kobe is across the street, and Noodles is in back. Great place to stay in Fayetteville.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudette R, Manager at Courtyard Fayetteville, responded to this review, September 15, 2013
Siloamjim, Thank you for your kind words about our hotel staff, rooms, and location. I am pleased to hear the distance from local restaurants and shopping was something you looked for in a hotel and that we were able to meet those needs. I love hearing from guests that our hotel is clean and well-designed because our housekeeping staff works extremely hard to make sure the hotel is in tip top shape! We cannot wait to see you on your next trip to Fayetteville and if there is anything else we can do for you, please let us know! Thank you, Cassie Ingersoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germantown, Maryland
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2013

This is a good location for our business trip. Very friendly staff. I like the breakfast choice. The room was quiet. The AC was not loud, which was a plus.

Some suggestion:
1) The room has HDTV, but no program is HD based.
2) The towel is quite thin, which feels a little rough.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudette R, Manager at Courtyard Fayetteville, responded to this review, September 15, 2013
Dear Dawalish, Thank you for staying at our hotel! I truly appreciate when guests such as yourself take the time to provide us with feedback especially when it is something we can do to improve a future stay at the hotel! We are in the process of switching to new TV’s and systems in the rooms as well as a linen replacement. I am, however, very happy to hear the AC was not a bother and that our staff was friendly and able to help with whatever you may needed. I hope we are able to see you on your next trip to Fayetteville! If you need anything else, please feel free to contact us directly. Thank you and have a great day, Cassie Ingersoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2013

I travel 40% of the year in the south and this management team has continued to hire the best staff that prides itself on taking care of the business traveler. If you enjoy being greeted by name and being truely made to feel welcome then stay here. If you travel for pleasure you couldn't ask for a more central location to enjoy the area.
The freshly renovated lobby offers a nice breakfast with a mini Starbucks Bistro and a selection of wine and beer.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudette R, Manager at Courtyard Fayetteville, responded to this review, September 15, 2013
Dear Robert, Thank you very much for your incredibly kind words about our hotel staff! This management team is extremely proud of the staff we have had in the past along with the one we are continuing to grow for the future. Finding members to join our team that can accommodate both the business and leisure guest environment is something we do on a daily basis and hearing that we are following through this in guests eyes is truly appreciated! We look forward to seeing you on your next trip to Fayetteville and if there is anything else we can do for you, please feel free to contact the hotel! Thank you, Cassie Ingersoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Courtyard Fayetteville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Fayetteville

Address: 600 East Van Asche Drive, Fayetteville, AR 72703
Location: United States > Arkansas > Fayetteville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Fayetteville
#3 Family Hotel in Fayetteville
#4 Romantic Hotel in Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Fayetteville 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Orbitz, Priceline, Marriott, TripOnline SA, Odigeo and Tingo so you can book your Courtyard Fayetteville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fayetteville Marriott
Fayetteville Courtyard

Owners: What's your side of the story?

If you own or manage Courtyard Fayetteville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.