I went into Gleesons with my family while passing through Roscommon Town and what we expected to be a good lunch with the look at the place, I now know understand the term "Looks can be deceiving".
The place itself was beautiful and the staff were nice but the food didn't come close to the rest of the place which was a let down on expectations!
The time we waited for our food in a lunch time period was nearly 30 minutes and this is where the problem was made.
Cod was overcooked, tasteless and ruined, should have been binned by chef if worth his salt.
Kids chicken gougons were a very dark brown and these were for a 3 year old which would have being like shards if he was to eat them. Now the waitress did come to our assistance and replace these with a burger, which was very nice of her and said we could get a burger in 5 minutes. Great, 15 minutes later burger arrived, so I lifted the top part off the bun and the burger was black, so turned the burger around to see the other side an it had the face of it cut off assuming this was so burnt and black and removed it, another dish that should have being put in the bin. Adding to that the bun was about 7 inch diameter and burger was about 3 inch which did nothing for presentation, it was same bun for kids and adults meals!
No tap water was available due to restrictions in the town, but a liter bottle of water was €4.95 which I found a bit to much and thought this was an avenue due to the situation. I thought a hotel such as this should have a system to purify any tap supply for drinking, maybe not but I think it is a must in this day and age for business of this type.
When going to pay I was asked how was the meal and I said "just okay" and she asked what was wrong so I told her the kids burgers were over cooked and also the cod. She said I can deduct something so I said whatever she thinks as I was willing to pay for it, she deducted 1 kids burger, and our bill was over €50 after that, which was still far too much for the quality of the food we received.
I hate doing reviews like this especially when the staff were nice and surroundings were lovely, but when you go out to eat in this current climate you should at least get what your paying for and not something you would get in a chipper after a nightclub.
Overall we would not go back when in Roscommon town again, sorry :(
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- Also Known As:
- Gleeson`s Townhouse And Restaurant Hotel Roscommon
- Gleesons Townhouse Hotel