The hotel only opened a few weeks ago, and it's obvious that there are still some 'teething problems'. When I arrived to my room I opened the place where the mini-bar ought to have been to find it emply. Add to that the fact that there was no litreature in the room about guest services etc.
However, the room as finely-appointed, a wonderfully comfortable bed and nice furnishings.
The LCD television set integrated with internet was a pleasure to use and the cable broadband connection in the room as effortless. The room was spacious and well-decorated as was the bathroom. As i mentioned, a guest directory would be helpful, but I am sure that will come.
The hotel itself is beautifully finished to the highest standards and very modern in comparison to the rest of the town of Ballinasloe (there's not much to see in the town!).
I had dinner in the restaurant which proved to be a real treat. One has grown to expect 'adequate' cuisine in small-town Ireland, but the restaurant here was outstanding. The choice was amazing and the staff were ultra-helpful. There was a very fine selection of quality wines reasonably priced and the restaurant seemed to cater for children very well. Next to my table were a family of four and the waiter shoed great patience after the kids rejected a couple of dishes that they had ordered. It finished off with plain pasta and french fries, but the kids were delighted and the aiter showed great tolerance.
If I had a complaint about the restaurant it was that the white wine could've been chilled better.
The reception staff were terribly helpful and willing to do anything possible to make our stay more-pleasant. I was particularly impressed with the receptionist where I asked where it was possible to attend Mass on Sunday morning. Without thinking, she gave me directions to the local Catholic Church and exact times for the Masses.
This is a wonderful hotel with some teething prblems, that will undoubtedly improve. Very good value too.
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- Also Known As:
- Carlton Shearwater Ballinasloe
- Hotel Carlton Shearwater