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“Dreadful place - worst I have ever stayed in” 1 of 5 stars
Review of Hotel Edda - ML Laugarvatn

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Hotel Edda - ML Laugarvatn
2.0 of 5 Hotel   |   Laugarvatn 840, Iceland   |  
Hotel amenities
Ranked #1 of 2 Hotels in Laugarvatn
Singapore, Singapore
Top Contributor
135 reviews 135 reviews
93 hotel reviews
Reviews in 93 cities Reviews in 93 cities
151 helpful votes 151 helpful votes
“Dreadful place - worst I have ever stayed in”
1 of 5 stars Reviewed August 15, 2013

This hotel is truly dreadful - it is the worst place I have ever had the misfortune to stay.

The hotel feels like a university halls of residence. The rooms don't have a carpet - just a red shiny lino. There is no phone or hair dryer in the room. The fixtures in the room are very spartan and broken. The view is grim. The staff are miserable. The breakfast feels like someone scoped up the budget line items from a supermarket. The dinner was a mess - long waits between courses and the desert was a kiddies meal of instant cream foam with crushed smarites (M&Ms) on the top.

In addition to the above the internet access is expensive and you can't even access it in your room - you have to go to the lobby to get a signal.

In summary the hotel needs to be demolished and rebuilt somewhere else, the staff would make good prison guards with their surly attitude and I should be spared torturous hotels like this in the future.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Hotel Edda - ML Laugarvatn, responded to this review, August 30, 2013
Dear, traveler

Thank you for your recent review of our hotel.
I am very sorry to see that you experienced our hotel in such a negative way. Regarding the staff, they are usually praised for good service so this comes as a surprise to me. Nevertheless I would like to thank you for stating your dissatisfaction with the service provided by our staff, I will make sure to forward your complaint to the general manager. Honestly I will have to say the same regarding our breakfast and the dinner; we often get compliments for it but seldom get complaints. Again however, I would like to thank you for stating your dissatisfaction.

I am not sure what you were expecting at Hotel Edda ML Laugarvatn but clearly it did not meet up with your expectations. It´s fair to say that Hotel Edda ML Laugarvatn is not a luxury hotel and if you are looking for some 4-5 star qualities I would recommend you to look elsewhere. That being said Hotel Edda ML Laugarvatn is the ideal hotel if you want to explore the fascinating nearby attractions, for example the Golden Circle or the geothermal steam baths found at Laugarvatn Fontana, only few meters away from the hotel. So for those adventurous travelers, Hotel Edda ML Laugarvatn is the right place to stay at but perhaps you were looking for something else entirely.

All in all I hope that you enjoyed your trip here in Iceland despite the fact that Hotel Edda ML was not the right hotel for you.

Warm regards,
Trausti Karlsson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Heilbronn
Top Contributor
67 reviews 67 reviews
43 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 13, 2013

We stayed in the EDDA ML during our self-organizes round trip through Iceland. For Iceland this Hotel was a very good value. Of course, there is not much around in Laugarvartn, but hey it's Iceland... Rooms were pretty big with new furniture and clean. Bathrooms are shared facilities in each floor. Breakfast was fine as well.

Some sightseeing spots like Thingvellir National Park, Geysir and Gulfoss are just 20 to 30 minutes by car.

The only bad point: Do not expect double beds, you will find two individual beds at both sides of the room with roughly 4 Meters in between.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
italy
Top Contributor
113 reviews 113 reviews
62 hotel reviews
Reviews in 71 cities Reviews in 71 cities
409 helpful votes 409 helpful votes
4 of 5 stars Reviewed August 9, 2013

This hotel is part of the well known Edda Hotel chain who everyone has been in Iceland knows as the one that use the schools closed in summer period as accomodations for tourist.
Laugarvatn is 15 minutes car ride from the famous attractions of Geysir and Gulfoss. Is a very small town and the hotel is located in the middle of very nice meadows in a peaceful area.
There is a main building with reception and restaurant and two others with the rooms.
Our room was a double adapted as a triple with a mattress on the ground, not the best but an option that you can accept with a child.
Rooms and common spaces are extremely clean, staff smiling and kind. We had just a small argument with a room maid because we found that she had put the sheets for the third "bed" on the hallway ground. We exposed our disappointment and she immediately excused. When we came back to the room after dinner we have found a nice slip of paper with other excuses. It was a small accident well solved.
We had also dinner there. There was a good choice of meals and I have to say that the quality was quite good. Some lacks in the fish (too much bechamel) and in lasagna (too dry) but the soup and the lamb were really excellent.
A very good surprise at breakfast: a huge choice of biscuits, marmalades, breads, yoghurt and cold dishes that you may als not expect in a simple hotel like that.
Of course the 4 points evaluation must be compared with the limited hotel offer in Iceland, but is an accomodation that I can absolutely suggest.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2013

Great value stay! Sharing the bathrooms was fine especially when there was a sink in the room. Clean and comfortable - would definitly recommend. Very sorry there wasnt any availability in the rest of these hotels durign my trip around the country!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaam, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2013

Edda Laugarvatn, is a fine place to stay. The rooms in building two are very spacious. Plenty of room. A pity that the two beds a so much apart. Couldn't replace them easily. The breakfast was excellent. superb.There isn''t a swimming pool or fitness accommodation. There is a very good thermal bath/pool

Room Tip: ask for building 2
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Top Contributor
96 reviews 96 reviews
24 hotel reviews
Reviews in 49 cities Reviews in 49 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 10, 2013

We stayed in 8 places while in Iceland. Was worried about the dorm situation- have to admit liked this set up a lot- more room, much better access to Bathrooms and the breakfast room was huge and did not get crowded like the guest houses we stayed at. There was no tea service- missed that for hot chocolate for the kids but they had lots of room to spread out and didn't bother anyone. It was noisy- currently some construction work AT NIGHT- hard to believe but yes pounding at night- hopefully this was very temporary! Not much in this village- was truly just a place to stay and then move on

Room Tip: ask about night construction work!
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot in the US
Top Contributor
67 reviews 67 reviews
46 hotel reviews
Reviews in 40 cities Reviews in 40 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed June 23, 2013

We had 5 nights here booked through Booking.com ...it wasn't cheap and we paid extra for breakfast. The dorm room was a good size and clean. The towels and sheets were changed after 3 days. There was no kettle not even one in the student's common area,nor a fridge...fortunately we bought one the day before we came here. Breakfasts on the other hand were awful....not only in terms of hygiene....there were messages displayed and on individual mats not to take away food or you would be charged .. They quartered apples to stop you taking them away and so as a result they were black as we're the bananas. There were no tongs for the bread and there were various jams and spreads with one spoon each.....one hoped that they hadn't been touched or licked. There were communal bowls of yoghurt whereas outside at reception they SOLD individual pots. The coffee from an urn was dreadful and the cups small. Dinner was at rip off prices so we went out. Icelandic Meat soup was £10 as a starter or £18 a main course. Outside you could get this for £7.50 sometimes with a free refill.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Edda - ML Laugarvatn

Address: Laugarvatn 840, Iceland
Location: Iceland > South Region > Laugarvatn
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Laugarvatn
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Edda - ML Laugarvatn 2*
Number of rooms: 99
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