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“Good hotel in a great location” 4 of 5 stars
Review of Icelandair Hotel Klaustur

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Icelandair Hotel Klaustur
3.0 of 5 Hotel   |   Klausturvegur 6, Kirkjubaejarklaustur 880, Iceland   |  
Hotel amenities
Otterbach, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good hotel in a great location”
4 of 5 stars Reviewed November 29, 2013

I spent awhile looking for a decent hotel in a location that would let us drive from Reykjavik through Southern Iceland in one day (while stopping to see the sights), drive to the Glacial Lagoon and Skaftafell and back the next day, and have enough time to make a late afternoon flight the third day. The location was perfect for this. The hotel was very good too. The people at the front desk were very nice. The complimentary breakfast was good and the dinner was great. Internet wasn't free in the room, which was the one downside although they did have a computer in the lobby we could use.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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223 reviews from our community

Traveler rating
    34
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    10
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23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hafnarfjordur, Iceland
Top Contributor
72 reviews 72 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 27, 2013

Icelandair Hotel Klaustur is bit of a disappointment. There is no "sole" at all in the hotel. Everything is very cold / sterile with no warmth or character. The food and service in the restaurant was actually quite good, but again, it lacked the final touch and although it was not a problem for me, I find it unacceptable that there was no Icelandic speaking person, in the Hotel Reception nor the Restaurant. I realize that the majority of the hotel guests are tourists and do not speak Icelandic, but Icelanders that do not speak Iceland, should not have difficulties communicating in a Hotel or Restaurant in Iceland

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 47 cities Reviews in 47 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 27, 2013

A quiet 3 star hotel with friendly staff. However it is one of those rare hotels in Iceland that (as explained to me by the manager) doesn't sit on a geothermal water supply. Because the hot water comes from a heater tank, it can run out when demand is high (which we found out the hard way). So you might want to have your morning shower early if travelling in a large tour group.
Restaurant food was good but beware they insist on a reservation or you may not be served, due to workload constraint on the 2 person kitchen team.
Free wifi in lobby only.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cheltenham, United Kingdom
1 review
3 of 5 stars Reviewed November 11, 2013

We stayed for 1 night to go to Skaftafell National Park and Jökulsárlón Ice Lagoon the following day. The hotel was an ideal location for this but it had the feel of a big chain and therefore was not as nice as the more intimate, smaller hotels/guesthouses we stayed in; this was to be expected though.

Everything was just what you would hope for; clean, comfortable, friendly staff, although this was the only place I stayed where breakfast was not included in the price of the room which was a little disappointing. The food was very nice though at dinner and breakfast.

Over all I would recommend staying here I you don't mind the feel of a hotel chain.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hong Kong, China
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 4, 2013

Not like you have a lot of choices to choose from in the area. Expect no-frills from the rooms but the restaurant was a pleasant surprise. Compliment to the chef. Service was good but the hotel has that institutional feel. Breakfast was a little below standard compared with the dinner. Power outages were a problem when I was there but that could be due to the weather. Ran into a film crew there, making it more institutional. It is easy to find if nothing else. There are signs everywhere along the road and if you miss the signs just look for the big white building twice the size of everything else in the area.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 2, 2013

Stayed for 2 nights to be able to explore the Jökulsárlón Lagoon and Skaftafell National Park regions of south Iceland. The hotel served its purpose well with comfy beds, warm and cosy rooms, decent showers, hearty breakfast and convenient location BUT it is overpriced considering the age of the facilities provided. It is able to get away with high pricing as there are so few accommodation options available in the area.

Reception staff were friendly, but often not available. The breakfast was 950kr per person extra but there was a well-stocked variety of cereals, breads, cheese, cold meats, fish options and even waffles along with the juices, teas and coffee. We did not eat in the restaurant as the menu was heavily weighted to seafood and also expensive. There is a grill attached to the N1 petrol station which serves a range of burgers, hotdogs and other fast food. Beware that this option closes at 8pm and there is no other dining options in the town (in winter months).

Staff were excellent in providing detailed road condition information when a snow and wind storm swept in making driving to Vik very hazardous. The trip to both Skaftafell National Park and Jökulsárlón Lagoon are a must for any visitors to the area. The hotel also has a 'Northern Lights service' where they phone you if the lights become visible overhead. Sadly it didn't work for us as there was heavy cloud on both nights.

It was disappointing that there were o tea/ coffee facilities in the rooms and also that you had to pay extra for in-room Wi-Fi. It is about time that hotels stopped gouging extra money for Wi-Fi as this is now the norm for travellers. It is well worth making the journey to this part of Iceland and the Icelandair Hotel Klaustur provides a comfy base to stay.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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japan
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 31, 2013

Great Hotel and perfectly located to explore the Icelandic coast line both East & west. All the staff were very friendly and helpful from the minute we walk through the door. We had a 2 night stay in and dined in the hotel both nights; the food was fantastic, tasty and beautifully presented, the breakfast in the morning was varied and plentiful. We were put on the call list so if the Northern lights appeared we would be informed unfortunately they didn’t come out while we were there but did so during out 8 day trip. The highlight of our trip was a visit to the lagoon at Jokulsarion which was recommended by the hotel receptionist, it’s 1 ½ hours’ drive east but when we arrived it brought tears to our eye…STUNNING a MUST do. The lagoon is full of various size iceberg in stunning blues & whites with black ash deposits marking the passing of time, we took a boat trip around the lagoon in an amphibious vehicle allowing us to appreciate the scale of our surrounding at the bottom of the vatnavokull Glacier. This was the highlight of our trip to Iceland even though we saw the Northern lights the next night it’s that good. When driving west the black sand coast line at Vik & Dyrholaey is a wonderful vision that is very unique. A stay and visit to this area is a must for the self-drive tourist.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Icelandair Hotel Klaustur

Address: Klausturvegur 6, Kirkjubaejarklaustur 880, Iceland
Location: Iceland > South Region > Kirkjubaejarklaustur
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 2 Hotels in Kirkjubaejarkl...
Price Range (Based on Average Rates): $
Hotel Class:3 star — Icelandair Hotel Klaustur 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Icelandair Hotel Kirkjubaejarklaustur
Icelandair Hotel Klaustur Iceland/Kirkjubaejarklaustur

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