I was concerned after reading other reviews about the noise level, I am a light sleeper. We stayed in 421 which faced the street but was a spacious, lovely room. Street noise was minimal, upstairs room above us, noise again was minimal. Great comfy bed, slight wear and tear on carpet, bathtub and furniture but the spacious room and great view made it not matter to me at all. Floors creak a little but not enough to bother me. Very clean: have stayed at Hermannhill in Hermann, MO and Big Cedar Lodge in Ridgedale, MO and found the Basin to be as clean or better than these newer "luxury" hotels. Shuttle drivers are amazing, staff very nice overall, spa services were great. This is the second time I have stayed here and love the location, spa, and shuttle services. Only complaint I have is that the hot tub on the spa deck has not worked either time I have stayed, I would have enjoyed a soak after a day on my feet. Lisa in the Billiards Bar is a sweetie. Curtis, Rick, Rich, Leah and all staff super. Enjoy staying downtown and let them know what you want so they can help you with all you need. I stayed during the week and off season, I'm sure festivals/parades/weekends could be different. Overall great experience.