This is my second stay at this property in 14 months It must be fine or I would not have returned, you say. Well, actually, the location of the proerty was the primary motivating factor for a return. Eureka Springs is a very small town, situated basically in a ravine. Parking is at a premium so location becomes important.
At check-in my reception was cool, but without problems. The room was a king suite, consisting of a bedroom, sitting room and bath. The room was generally appointed in the period style (1905). The bed was quite comfortable.
A cautionary word or to. Housekeeping could use some fabric softener. The bath towels felt like one was drying off with a sheet of sandpaper. On the subject of the bathroom, there was no non-skid surface in the tub: My travel companion and I both had "slipping" issues when showering.. Fortunately, there was a handicap bar to grab on to: it was put to good use.
Check-out had all of the makings of an early morning confrontation: which, as it turned out, did not happen. The bill that was under the door had 2 charges for "Service Gratuity", one $6.00 one $3.00. The bill also had 2 daily charges of $6.50 for "Activity Fees". Really? When I brought these charges to the attention of the nice lady at reception she readily offered to remove all the aforementioned charges from my bill. I took her up on the offer: confrontation averted. I pointed out that none of these charges were mentioned at check-in, nor are they disclosed on the hotel's Web site. The nice lady rolled her eyes and said, "I know". BEWARE UNDISCLOSED CHARGES AND FEES, travelers.
As for my rating, a word. Eureka Springs is a town of 2,073 regular inhabitants in the mountains of northwest Arkansas. This is a fine property for where it is situated. I give it an "average" becasue, compared to other properties at the same price and a different location, it would be just that, average. If I again am in Eureka Springs I would again stay here (and take a careful look at my bill).
- Official Description (provided by the hotel):
- At the Spring where it all began, The 1905 Basin Park Hotel is Downtown Eureka Springs' full service lodging option featuring the Serenity Spa, the Balcony Bar and Restaurant, Lucky 7 Billiards & Bar and Jacuzzi Suites. As well as complimentary shuttle, free parking, security, and a 24-hour front desk and bellman service. As a guest of the Basin Park Hotel you get 2 FREE tickets to the Downtown Tour: Hellraisers, Hoodlums, and Heated History. This tour is fun for the whole family and you will learn all about the towns heated founding. The Basin Park Hotel hosts numerous weddings and events. ... more less
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- Also Known As:
- Basin Park Eureka Springs