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“Great location on Hwy 62” 4 of 5 stars
Review of BEST WESTERN Inn of the Ozarks

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BEST WESTERN Inn of the Ozarks
207 W Van Buren, Highway 62 West, Eureka Springs, AR 72632   |  
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Ranked #8 of 36 hotels in Eureka Springs
Perkinston, MS
Top Contributor
73 reviews 73 reviews
4 hotel reviews
Reviews in 36 cities Reviews in 36 cities
42 helpful votes 42 helpful votes
“Great location on Hwy 62”
4 of 5 stars Reviewed June 10, 2013

Beautiful room with large dressing area with coffee maker, sink and closet area. Commode and shower/tub in separate room. Chair with foot rest, table and lamp. Desk with rolling chair. TV on dresser and a padded bench. Most important was the comfortable pillow top bed. Outside entrance. Only improvement that's needed is a small frig.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review, June 13, 2013
Thank you so much for your wonderful review. We are glad you found your room so accommodating and we look forward to your return visit to our property.
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242 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Green Bay, WI
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed May 25, 2013

We stayed here during a business trip. When we arrived at night, we were tired from traveling after a long day. The gentleman at the reception was very pleasant and gave us our rooms on the 2nd floor, facing the pool and scenery. He said he gave us an upgrade to rooms with a fridge but I didn't check it out to see if this was true or if all the rooms had fridges. I must say that the room was must nicer than I had anticipated. It was large, clean, flat screen tv and the bed was very comfortable. There was a door to the outside deck area although it was a shared deck with other rooms. We decided to eat in the hotel restaurant as we were too tired to drive anymore and it was storming badly. The food was fantastic but right in the middle of dinner, we lost power as the storm was raging outside. At times it appeared the trees were going to come right through the windows. The staff kept things lit with flashlights and we ended up staying while the worst of the storm passed as they did not want us venturing outside. We got into our rooms later but the power was out until around 4:00 a.m. so I really didn't get to appreciate the room and it was hard to fall asleep as there were alarms going off all night. This certainly wasn't the hotels fault. The next morning it was still raining and we checked out. Our dinner bill was added to our checkout bills as we couldn't pay during the storm with our credit cards. All was fine and they welcomed us back for the next time, stating hopefully our weather would be better. We couldn't agree more. All in all, it was a nice hotel and the staff was very friendly.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review, May 28, 2013
Thank you very much for your great review. Sorry the weather was so bad but thankful you were inside where it was safe. Hope your next stay with us will be uninterrupeted. Thank you again, and we look forward to your return.
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San Antonio, TX
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 21, 2013

We stayed here for two nights as a part of a large car club rally. The hotel was our host and they did a wonderful job. Our banquet in their party house was out of this world good. I have never seen so much food prepared so well and served pipint hot! The service was also outstanding.
The rooms are a little old in terms of size but have been updated and well kept up. We got an awesome rate and found the staff to be very friendly. I would choose this hotel again because of the good prices and the very good food.

Room Tip: Get a room overlooking the beautiful pool and recreation center.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review, May 22, 2013
Wow! Thank you for your outstanding review of our hotel. We could not have advertized it as well as your review. We are happy that you enjoyed your stay and look forward to your next visit.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 13, 2013 via mobile

We came and were part if a large group of rooms booked for a wedding weekend. The night I the wedding several families checked out to go home. Upon checkout they asked about the posted Internet rates and why we were being charged SO much more. The hotel gave the pricing to one such family. Upon our checkout I asked the same. I showed her a screenshot of Their web page. The clerk rudely said that was how they made their living and he would do no such thing.
There are many more choices in Eureka and I would certainly choose them over this poor service and attitude.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review, May 16, 2013
We are so sorry to hear you were not please with our staff,, I have relayed this to my manager. I hope you will give us another trry and stay with us again.
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Michigan
Top Contributor
93 reviews 93 reviews
29 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 6, 2013

My wife and I had stayed at the Best Western Inn of the Ozarks 12 years ago and enjoyed just the one night we stayed that time with our room overlooking a hillside filled with trees. But we wondered how the motel had weathered the time and were pleasantly surprised to find that it was in wonderful shape. The rooms had obviously been updated and were spacious enough so that another couple could join us to play some board games without feeling jammed in. Thank the Lord this inn hasn't fallen into the "duvet trap" but has a comfortable blanket and coverlet allowing for two pleasant nights of sleep. My wife had phoned well in advance to make sure we'd have a small fridge and when there wasn't one in the unit, they promptly supplied one. We were especially taken by the friendliness and hospitality of Sue at the front desk. She was very helpful with suggestions and maps and so was a gentleman who may have been the manager. Plus, their Myrtie Mae's restaurant just fit the bill---a really good restaurant and one where parking and traffic was not a problem.

Room Tip: There's no elevator, so choose the first floor that backs up to the woods.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review, May 8, 2013
Thank you! We are so happy you found your accommodations just as delightful as your last stay with us 12 years ago. Our managment takes pride in keeping our hotel updated and most accommodating as possible for our customers. We look forward to having you return real soon, again thank you!
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Ozark, Missouri, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 3, 2013

We did a quick getaway and tried out this hotel for the first time. We were very happy with the room, it was spacious and very clean. The check in staff was very friendly and very accomodating. We are glad we tried staying here. We will be back.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review, May 8, 2013
Your review was very nice, thank you! We are delighted that you enjoyed our hotel and hope to see you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepherd, Montana
Top Contributor
168 reviews 168 reviews
23 hotel reviews
Reviews in 65 cities Reviews in 65 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 22, 2013

We loved this place, the rooms was very spacious, great power in the shower, clean, comfy beds, free wifi, and the staff was great. We ate in the restaurant (Myrtie Mae's), really good food. We even used the pool which was great, they have it in a nice little area out back. Right off the pool area up the stairs is a game room which was pretty cool and overlooks the pool area. Ready to Explore: You can catch the trolly right out front and/or you can also walk down the hill to explore the town if you'd like. Eureka Springs is a great little town, we had a ball exploring it. There are so many beautiful old victorian homes and history everywhere, lots of walking and lots of cool little stores. Can't wait to go back someday !!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at BEST WESTERN Inn of the Ozarks, responded to this review, April 24, 2013
Thank you so much for your wonderful review of our property and for our little Town of Eureka Springs, AR. We hope you return soon. We appreciate you as a customer and look forrward to making your next stay as pleasant.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Inn of the Ozarks

Address: 207 W Van Buren, Highway 62 West, Eureka Springs, AR 72632
Phone Number:
Location: United States > Arkansas > Eureka Springs
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Eureka Springs
#7 Family Hotel in Eureka Springs
#9 Romantic Hotel in Eureka Springs
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Best Western Inn Of The Ozarks Hotel Eureka Springs
Best Western Eureka Springs
Eureka Springs Best Western

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