Hotel was very clean, breakfast was great but inconsistant service, you need to ask for Judy, had a bad waitress one morning and did not receive our drinks until the meal was nearly over. The rooms need a little repair. Our headboard was loose and it rattled and banged everytime we turned over in the bed. Warning for those unable to walk up stairs there are no elevators. Staff at the desk very helpful in getting tickets for local entertainment. Must see Ozark Mountain Hoedown while you are there. Doubt I will stay here again, will try other hotels for same price or less that looked great in person and had good reviews on internet.

We found this Best Western in Eureka Springs to be a great choice if you enjoy eating a (free included with your room) real full sit-down full-service breakfast in a nice on-property restaurant which is much better than a choice of just a syrofoam cup of coffee and a donut. Also for your safety you receive computer coded key cards to open your room door instead of just a key to open a lock that can be easily picked. Our room was not only visually spotlessly clean but it smelled fresh and clean as well; even the towels had clean scent! This place has ALL the regular amenities as well as a few more like a large pool and spa, fitness center, and restaurant. All the staff here are very friendly especially our waitress Judy. Judy was such a people person and went beyond her means to do everything she could do to make our time in the restaurant a very pleasureable one. It was also so nice that she remembered us from our previous visit too! You can order from five free breakfast selections like the large country breakfast platter of eggs (any style), with hashbrowns, homestyle biscuits, bacon or sausage. Juices and gravy are available too. Occasionally, Rose will come out from the office to meet and greet folks too! Sure, you might pay a little more here but for the cleanliness, conviences, and safety for you or your family this place can't be beat! This location is also right in the middle of Eureka Springs (near the entrance to the downtown area) so you have full access to everything including the trolley! We will miss all the comforts of staying here and having nearly everything done for us. We are looking forward to coming back here on our next visit!

We stayed five nights for a military reunion.

Very clean, comfortable, attractive rooms.

The Gazebo restaurant does a wonderful full breakfast included in the room price, Candy and the staff make it a really good experience.
One of the few places outside of England that you can get a proper cup of tea. It was brewed in a pot with very hot water, the way it should be. Candy walked the extra mile for all the customers, she was ace.

We booked a group dinner there and it was excellent. Manager Jed made the reunion facilities available , he could not not have been more helpful. Can't praise them highly enough. Great place, very reasonably priced, good location, excellent food. On the trolley stop route for downtown.

We loved this place and will definitely stay again.

1. The staff was extremely helpful and friendly.

2. Free Full Breakfast in the hotel's Gazebo Restaurant was a really nice way to start the day.

3. The room was extremely clean and the bed linens where white and smelled just washed fresh.

4. Upon returning to the hotel at the end of the day, everything had been cleaned and the room had a wonderful fresh/clean smell.

We look forward to staying there again.