We stayed five nights for a military reunion.

Very clean, comfortable, attractive rooms.

The Gazebo restaurant does a wonderful full breakfast included in the room price, Candy and the staff make it a really good experience.
One of the few places outside of England that you can get a proper cup of tea. It was brewed in a pot with very hot water, the way it should be. Candy walked the extra mile for all the customers, she was ace.

We booked a group dinner there and it was excellent. Manager Jed made the reunion facilities available , he could not not have been more helpful. Can't praise them highly enough. Great place, very reasonably priced, good location, excellent food. On the trolley stop route for downtown.

We loved this place and will definitely stay again.

1. The staff was extremely helpful and friendly.

2. Free Full Breakfast in the hotel's Gazebo Restaurant was a really nice way to start the day.

3. The room was extremely clean and the bed linens where white and smelled just washed fresh.

4. Upon returning to the hotel at the end of the day, everything had been cleaned and the room had a wonderful fresh/clean smell.

We look forward to staying there again.

This hotel was in a decent location, about one mile from the historic district. The walk from the hotel was OK, but I do not advise trying to walk back because of the steep hill. Take a trolley – the hotel is a trolley stop. I was not able to find a better rate than booking directly with the hotel. The price for 2 queens was $59 for Thursday and $69 for Friday. Be aware that there is a 15.5% tax on lodging in Eureka Springs which adds a significant sum to your final bill. I almost chose the Coach House Inn which is cheaper and closer to the historic district. After taking a look at the property, I would probably choose it over the Best Western because of the price and location. I also think one of the more historic hotels in the historic district would be nice.
As for the Best Western, it is a decent mid-range hotel. Our room was on the lower level as requested. The room was showing some definite wear with lots of peeling wallpaper. The cleanliness was a little below average. The bed was not comfortable. The lighting was terrible. However, the water pressure and water temperature in the shower were great. The price includes breakfast coupons which can be redeemed for a set breakfast meal or used as a $4 coupon towards an individual order. The options for the set meal were more than enough, and the food quality was pretty good. I would have to say the included breakfast makes this hotel an acceptable deal. There is also a nice courtyard and a heated pool which we were not able to use because of the season.

My husband and I thought this hotel was conveniently located. We stayed in the indoor access building and thought the room was cozy. The bathroom was incredibly clean. This is not a luxury hotel by any means but it was a nice Best Western and we had a wonderful time. The outdoor pool and indoor spa areas were also spotless. We enjoyed the free, full breakfast. We had eggs, hash browns, bacon and coffee and my son had wonderful pancakes. Staff was great. I would stay again especially for the convenient location (the hotel is on the trolley route).