No complaints. Was in and out over a two day weekend. Staff went out of their way to provide great service. They offered us a Pack and Play for our baby. It was nice not having to lug ours over. The Pack and Play was perfectly functional and exceptionally clean. If you're looking for a fancy place with all the amenities and new decor this is not it. If you're looking for a clean room, good price, and friendly service this is the one.