We stayed for 1 week, 4 adults with Neilsons. The hotel was clean and tidy. Modern and it's greatest asset being the staff, excellent attitude and very accommodating.
We slowly shuffled to the slopes from the Hotels basement locker room, took exactly 3min 42 seconds, So the location of this hotel from the lifts is excellent.
Surrounding the hotel are various shops/supermarkets.
TIP - If your going out to some of the bars located up hill (Milwaukee bar for example), behind the hotel, use the back door, located on the 5th floor, saves walking all the way around!
We stayed on the 8th floor so relied on lifts. One located on the first floor and the other on the second floor... If I’m being really picky, it could do with another lift at busy times, but honestly, just be patient., its no big deal.
The room was generally warm, resulting in our bedroom window being left open all the time [note: The week we stayed, Andorra was very warm - 14 degrees during the day].
The noise outside was acceptable, again, as Paul Y said - expected noise in this resort.
The room was spacious and had very hot water (enjoying a nice bath/shower every day).
The hotel also has a small spa area. The steam room and sauna both very nice but pot luck on how busy they become. The cost was ‘free’ for us what was a nice touch!
The hotel also has free Wi-fi (all details and access codes given to you on your arrival) What is good enough for YouTube viewing etc...
The walls of the bedrooms are not exactly thick, so if you have/suffer from noise neighbours, you could be effected by them. generally, I struggle to sleep, so bought ear plugs from a motorcycle shop located in town for 1 Euro, But my partner slept just fine without them.
breakfast - Plentiful, no complaints.
Evening meals - Generally OK for the price paid, 1 of our group was a vegetarian, They found that a lack of labels/information an issue and the options for a veggie were limited, but acceptable. Again, the staff came to our assistance with an English speaking chef coming out every evening to speak with us, explaining what each dish was and what it contained, even offering to cook a pizza if nothing else was suitable.
I found that when the hotel bar was busy there was a strong smell of smoke, but this is Andorra, and in most bars you will suffer this. NO smoking in the restaurant tho.
The hotel is not a 4 star, but We WOULD go back to this hotel having no complaints, But, having been to Pas de la Casa twice in 7 years, unlikely to go back for at least another 7 years....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.