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“Nice property but for the price I expected a little more customer service.” 3 of 5 stars
Review of Lush

Lush
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Barrio 3, San Marcos La Laguna, Guatemala   |  
Hotel amenities
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice property but for the price I expected a little more customer service.”
3 of 5 stars Reviewed April 26, 2014

Nice rooms here but the lack of customer service was apparent. The property manager was not helpful at all (not our experience at other properties on the lake) and for the high price we paid we expected some help.

  • Stayed April 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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5 reviews from our community

Traveler rating
    3
    1
    1
    0
    0
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Solo
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Business
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Any
English first
Whitefish, Montana
Top Contributor
105 reviews 105 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed November 19, 2013

This place was recommended to us by another traveler. We were not disappointed. Clean rooms with a funky decor. Split a room with 2 beds for $15 total. Right close to the lake. Cheap messages available but I did not have one. Place was modern and had a good feel.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lush

Address: Barrio 3, San Marcos La Laguna, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > San Marcos La Laguna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites
Hotel Style:
Ranked #2 of 5 Specialty Lodging in San Marcos La Laguna
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
From the owners of Hotel Aaculaax, we have upgraded the already luxurious rooms to apartments that are fully equipped for those interested in staying in San Marcos for an extended trip. Our lush gardens and attentive staff gives you the chance to fully enjoy Lake Atitlan to the fullest. ... more   less 
Also Known As:
Lush Guatemala/San Marcos La Laguna

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