I enjoyed my stay and thought it to be an Excellent Hotel until I arrived home only to find that I had been initially double charged. I called the hotel and the clerk advised me that my card had only been charged for the two night stay. When I told her about a pending transaction for one of the nights that had not posted she couldn't help me. So my available funds are lesser until this pending charge falls off. Most hotels cancel the pending charges. Hotel need to improve training and customer service skills and a apology would have gone a long way.
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