After driving past The Bird in Hand almost every day and looking forward to enjoying afternoon tea here, we were most disappointed to find a complete lack of manners from the staff. We were made to feel most unwelcome and everything we said or did was met with a sigh or an eye roll as if what we were requesting was very difficult. All we did was ask for more napkins!
When we walked in, we weren't sure of where to go and and went up to the bar and said we had a reservation and the barman scowled and said 'Really?' as if we were in the wrong! When we finally sat down, he brought our afternoon tea over and it was thrown down on the table as if he couldn't care less and when we finished, no one cleared up our plates. When we went up to the bar to pay for our bill, we were hurried out and again the barman was very rude. He muttered something under his breath as we were walking out which is totally unacceptable behaviour.
It really was such a shame as our afternoon tea was delicious and it's a beautiful setting. If only the staff had been more polite.
Really disappointing as we definitely expected more.
- Also Known As:
- The Bird In Hand Country Hotel
- The Bird In Hand Country Hotel Reading
- Reading Country Inn
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline, Tingo, TripOnline SA and Venere so you can book your The Bird In Hand Country Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.