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“Clean, Comfortable and Friendly” 4 of 5 stars
Review of Holiday Inn Express Bryant

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Holiday Inn Express Bryant
2.5 of 5 Motel   |   2915 Main Street, I-30 at Exit #123, Bryant, AR 72022   |  
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Ranked #6 of 8 Hotels in Bryant
Chicago, Illinois, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Clean, Comfortable and Friendly”
4 of 5 stars Reviewed August 11, 2013

Spent one summer weekday night here passing through to Texas. The rooms were better than adequate. Nice little breakfast included. Front desk was nice as we checked in after 11PM and when we checked out at 9AM. Good value for being close to highway. No complaints.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    25
    13
    8
    11
    6
See reviews for
23
8
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Sullivan, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 4, 2013 via mobile

Our room had a terrible, musty odor! It was so bad that the smell would kept me up during the night.
The bed kept me up also because I felt the springs in the mattress.
The only good thing was the decent breakfast that they had. Other than that, I would not recommend this hotel. My husband and I had to come back through Bryant at the end of that week and we stayed over at the Hampton Inn. Hampton Inn was awesome!! It was $10 more, but it was worth every penny!

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bryant, responded to this review, July 22, 2013
Dear Charlotte P,

Thank you very much for taking the time to share your comments online.

I am disappointed to lean that we have failed to exceed or at least meet your expectations. I am truly sorry if you didn't find some items in your room to your liking. Additionally, I apologize for the inconvenience caused by the smell in your room.

Thank you for alerting us and bringing these unsatisfactory circumstances to our attention. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests.

Sincerely,

Dhan M
Case Manager
IHGCare
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San Antonio, Texas
Top Contributor
180 reviews 180 reviews
55 hotel reviews
Reviews in 69 cities Reviews in 69 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 26, 2013

Like most Holiday Inns, everything was OK to good. our room was very clean, as was the rest of the hotel. breakfast was standard HI, which we expect when we stay at the HI hotels. Our room 211 was close to the elevator and ice machines.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review, May 28, 2013
Thank you for the wonderful comments and positive feedback . Our team is pleased to know that you enjoyed your stay. Thanks for staying with us , and we hope to see you all again soon ! We love having you here at Holiday Inn Express in Bryant.
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Whitehouse, Texas
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 21, 2013

This was not the average Holiday Inn Express that i've stayed at. The staff was ok. Great breakfast. Decent sized rooms. Carpet really needs replaced, at least in the room we were in. OLD. Clean enough. I wouldn't stay again. But mostly because we got stuck staying here price wise when we wanted to be closer to little rock.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bryant, responded to this review, May 15, 2013
Dear Fruitloopmomma,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst we are pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept our apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Arkansas
Top Contributor
107 reviews 107 reviews
37 hotel reviews
Reviews in 46 cities Reviews in 46 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 10, 2013 via mobile

This is not what most HIE are like. This is the oldest one I'v ever stayed in. The rooms are a good size. But needs a little better house keeping. There was trash around and under bed. Maybe this was the young lady working at the front desk first day. There was a line when I arrived and it took approx. 30 minutes for me to get checked in. In 27 years traveling that is a record

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashdown, Arkansas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2013

The hotel is slightly dated but very clean and with in short driving distance from plenty of restaurants. We stayed for a softball tournament in Benton which is a short distance away. They had very clean rooms. The continental breakfast was very good also. There was plenty to choose from. Defiantly not your normal bagels, cereal, and dried out pastries. We stayed in a room with a king sized bed and there was lots of room. The bathroom was roomy also. Would stay again without a doubt.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArkansasDude, Manager at Holiday Inn Express Bryant, responded to this review, March 18, 2013
Thank you for staying with us and taking the time out of your busy day to leave us a review. We appreciate your kind comments. I'm glad you found our guest rooms, amenities, towels, and breakfast to your liking. We Try Hard!!! Please come stay with us again if in the area, we will always try to make your stay as pleasant as possible. We know that if it weren't for people like you, we would have no reason for being here.

Thank You,
Ash
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Minneapolis, Minnesota
Top Contributor
83 reviews 83 reviews
61 hotel reviews
Reviews in 61 cities Reviews in 61 cities
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed February 10, 2013

Stayed here one night. Got a great AAA rate for a Friday night. The room was clean and comfortable but very old and in need of a makeover. The drywall was in need of repair in several places and could use a paint job. However, they did a great job cleaning it and the breakfast was a nice bonus.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bryant, responded to this review, July 18, 2013
Dear burkehouse,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness and breakfast.

However, We’re sorry we fail below your expectation regarding the property condition. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Bryant

Address: 2915 Main Street, I-30 at Exit #123, Bryant, AR 72022
Phone Number:
Location: United States > Arkansas > Bryant
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Bryant
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Bryant 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Bryant hotel. This Bryant hotel is conveniently located right off Interstate 30 just a few miles West of Little Rock. For your convenience, we are adjacent to the WalMart Supercenter and just 20 minutes from the Little Rock National Airport and Verizon Arena. Enjoy the small town atmosphere of this Bryant hotel with the perks of being just a few minutes from Downtown Little Rock where you can tour the Clinton Presidential Library, shop the River Market, or walk the Big Dam Bridge. For your dining convenience, we have restaurants galore within walking distance of our hotel. Restaurants include the Cracker Barrel, Ruby Tuesday's, Firehouse Subs, Pasta Jacks, Kentucky Fried Chicken and Back Yard Burgers. Enjoy a unique breakfast experience at our complimentary HOT Express Start Breakfast Bar served every morning featuring a selection of hot items such as cheese omelets, sausage patties, bacon, and scrambled eggs. We also serve, breads/pastries, and even hard boiled eggs. We have created the world's best tasting cinnamon roll made especially for Holiday Inn Express. Visit Bryant, AR and Stay Smart at the Holiday Inn Express Bryant. Welcome to Bryant! We are proud to introduce our new parks for your sporting enjoyment: Bishop Park and Sports Complex Midland Park Soccer Complex ... more   less 
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Also Known As:
Holiday Inn Express Bryant Hotel Bryant
Holiday Inn Bryant
Bryant Holiday Inn

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