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“Great!” 5 of 5 stars
Review of IHOP

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IHOP
306 W Commerce Dr, Bryant, AR 72022
(501) 847-8779
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Ranked #22 of 56 restaurants in Bryant
Restaurant details
Omaha, Nebraska
Senior Contributor
46 reviews 46 reviews
36 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Great!”
5 of 5 stars Reviewed June 26, 2013

It was a brand new IHOP very very good and friendly service. The food was typical IHOP but, this is much nicer than the ones we have at home.

Visited July 2012
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10 reviews from our community

70% Recommend
    4
    3
    0
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Benton, Arkansas, Usa
Contributor
16 reviews 16 reviews
13 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“good pancakes”
4 of 5 stars Reviewed December 18, 2012

I like there pancakes. If im going to have a quick breakfast Ihops the place my only complaint is the coffee is not the best. I like breakfast best when some else is cooking and cleaning up after me.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Horrible Terrible Service!”
1 of 5 stars Reviewed November 17, 2012 via mobile

My family tried it one more time tonight. Shouldn't have. Waited 10 minutes to be seated then 30 minutes for a server to make eye contact before we took off. No water. A lot of open tables. Just a complete lack of management. If a mgr was even there they were hiding in the back. No wonder the parking lot is always empty.

    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsland Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“I love IHOP”
5 of 5 stars Reviewed April 16, 2012

IHOP is always awesome! Sometimes they even have specials where kids eat free!

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Bryant, Arkansas
Senior Contributor
29 reviews 29 reviews
24 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
“VERY POOR SERVICE!!!!!”
1 of 5 stars Reviewed September 29, 2011

I filled out an online complaint, to which they sent an apology e-mail.
This is my response:

Although I have lived in Bryant for 23 years, and prefer to support Bryant's economy (which, in turn helps support our community's job opportunities), I will probably drive to Benton's IHop for my next omelet. In the time since they opened, I have only had ONE problem with them, and the service is MUCH better there! I have given the Bryant location FIVE chances since they opened, and they have failed MISERABLY four out of five times! I would get better odds with a COIN FLIP! With over 20 years of management experience, I have learned that ongoing problems to THIS degree, may require aggressive "sanitation" within the ranks..... starting with MANAGEMENT!!!!!

Corporate responded that they are aware of the problem, and have indeed, replaced the General Manager there. Here is my response:

It looks like you may be on the right track after all! I'll give the new manager a month or so to clean out the "dead weight", and re-direct the "keepers", then give them another chance. I voiced my concerns because, as I tell people, "you can't fix it if you don't know what's broken".

Thank You for the info!

  • Visited September 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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