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BEST WESTERN PLUS Castlerock Inn & Suites
2.5 of 5 Hotel   |   501 SE Walton Boulevard, Bentonville, AR 72712   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #4 of 22 Hotels in Bentonville
Certificate of Excellence 2014
Ardmore, United States
1 review
“Pleasant”
5 of 5 stars Reviewed August 13, 2013

Greatest place to stay in the Bentonville, Springdale, Rogers, area. We usually come up at least twice a year & we really like and enjoy ourselves here at the B.W. Plus Castle rock Inn & Suites. We have family close in the area so that is another reason we stay here at the Best Western. Location is great!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review, August 26, 2013
Dear: RickyH

We appreciate your continued patronage and we are glad that you choose Best Western Plus in Bentonville, AR while in town. If there is anything I can do for you in the future please do not hesitate to contact me at the hotel directly.

Sincerely
Matthew Slater
General Manager
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191 reviews from our community

Traveler rating
    124
    48
    12
    3
    4
See reviews for
43
61
16
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Springfield, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2013

really nice rooms, couch in every one....far better stay than expected, and best place I've stayed at in Bentonville. Front desk guy, Chad, was nice but good god man, ditch the pink shirt. Night audit guy (didn't catch name) was very helpful with fixing the few issues we had.

Should have biscuits and gravy every morning, however, that was disappointing.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review, August 26, 2013
Dear: SeanVR

Thank you very much for choosing Best Western Plus in Bentonville, AR. I am glad that you enjoyed your stay and my team was able to take care of you. If I or my team can be of any assistance in the future please do not hesitate to contact us directly at the hotel. We look forward to seeing you again on your next trip to Bentonville, AR.

Sincerely
Matthew Slater
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 1, 2013

We came to town to see the museum, and walked into the hotel. We got a room with a king bed and a sofa bed. It's always more comfortable for me to sit on a sofa than sit up in a bed. The location is convenient to the Crystal Bridges Museum and the mall, the pool was comfortable as was the bed, and breakfast was as expected. My only suggestion is to find ways to move or freshen the air around the registration desk.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review, August 26, 2013
Dear: Goldenarrowresort

Thank you for taking the time to write a review of our property and letting other travelers know how much you enjoyed your stay. We are very close to Crystal Bridges and have had several guest stay with us who later enjoyed the museum. We hope that during your next trip to Bentonville you will come back and stay with us.

Sincerely
Matthew Slater
General Manager
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East Coast
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 17, 2013

This hotel is Bentonville, AR is a class act! It is beautiful and airy with a super friendly staff. The receptionist, Erich, was so professional and helpful. Our room was one of the most comfortable we have ever been given - roomy, with plenty of outlets for our computers. It was in a great location for all the sites in the area - very easy access to the Walton Museum and Square as well as the Crystal Bridges American Art Museum. Highly recommended and very reasonable for its level of amenities.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review, July 18, 2013
Dear: HomelessEastCoast

Thank you for staying with us and for taking the time to write a review. I am glad that Erich was able to help make you feel like part of the Best Western Plus family. I am glad you were able to enjoy some of the Bentonville attractions. If we can be of assistance during your next trip to Bentonville please do not hesitate to contact us.

Sincerely
Matthew Slater
General Manager
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Barcelona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2013

I recommend checking several different online services and even calling Best Western to get the best price. Should be around $65 a night. For this price it's a pretty good value with the breakfast. I got it on Hotwire.com, but that was just luck. Convenient for visiting the Crystal Bridges museum.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review, July 18, 2013
Dear: bobbyperuBarcelona

Thank you for choosing to stay with us at Best Western plus in Bentonville, AR. I am glad that you enjoyed your stay. If we can help you in the future please do not hesitate to contact us at the hotel.

Matthew Slater
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bentonville, Arkansas
1 review
3 of 5 stars Reviewed July 15, 2013

when I stayed at this paticular hotel I was helped by a gentleman by the name of Chad Holliday!He was great and very helpful, Thanks friend you were AWESOME!!!! Bentonville Best Western Candlerock Inn and suites

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review, July 18, 2013
Dear: BoxBuilder2002

Thank you for staying with us. I am glad that my team made your stay special. If I or my team can be of assistance to you in the future please do not hesitate to contact us at the hotel.

Matthew Slater
General Manager
479-845-7707
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2 reviews
5 of 5 stars Reviewed July 13, 2013 via mobile

Had a very nice stay. We like the location to the area museums. Don't miss the town square and have some ice cream, blackberry cobbler was are favorite.
Staff was very friendly and helpful to advise us on places to visit
Room was clean
Breakfast was very good
Thanks for a nice stay

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review, July 15, 2013
Dear: Ramseynanny

Thank you for staying with us. I am glad that my team was helpful in giving you suggestions for places to see in Bentonville. I will have to go try some blackberry cobbler that sounds like a perfect summer treat. If I or my team can be of assistance to you in the future please do not hesitate to contact us at the hotel.

Matthew Slater
General Manager
479-845-7707
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Boulevard, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
Number of rooms: 84
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Also Known As:
Best Western Bentonville
Bentonville Best Western

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