Chose this hotel based on Tripadvisor reviews and a great weekend rate made better with our company discount. Unfortunately, when I arrived at 10 pm, the booking through the Choice Hotel website hadn't gone through the first time. The gentlemen at the desk were very patient as I rebooked and even offered the use of the business center computer. They told me about all the amenities and checkout time and gave advice on bringing bags in through the lobby entrance which is closest to the one elevator, but parking near the rear door. I never had a wait time for the elevator even though there was only one.
The lobby is very clean with modern-style decor and furnishings. Two big flat screen tvs are located in the breakfast area which is fairly well laid out. Breakfast included waffles, biscuits and gravy, sausage patties, cheese "omelets", cereals, instant oatmeal, muffins and pastries, oranges and apples, and breakfast beverages. The staff kept it well-stocked.
Our room was not a true suite but had two queen beds, armchair, and a desk with office chair located beside the tv in one area. The area closer to the bathroom contained a sleeper sofa, coffee table, decent sized fridge, microwave, and a counter area for drinks. The bathroom had only one sink but ample counter space and soft towels. A small closet rounded out the room.
The beds were comfortable, the linens looked newer, and everything was clean. The only "dirty" area I noticed were some stains on the carpet near the micro/fridge set up. The heat wasn't too noisy and we heard no noise from other rooms. The hotel is far enough off the road that traffic noise is not a problem. Be careful that you do not park in the huge lot for the restaurant in front. Signs in the elevator warned that cars would be towed.
The gentleman at check out was incredibly pleasant and offered suggestions for sightseeing while in the area.
All in all this hotel reflects well on the Choice Hotel brand.
- Official Description (provided by the hotel):
- Enjoy a free, hot Savory Starts Breakfast. Surf on complimentary hi speed Wi-Fi. Take advantage of our meeting space (with AV equipment and catering services available) at no charge. Enjoy the indoor pool, hot tub, and fitness center. Separate areas for working, sleeping, and relaxing. Sofa bed, microwave, and refrigerator in every room. 24/7 snack pantry and coin operated laundry. Complimentary drinks and heavy hors d’ouevres at Manager’s Receptions (M-Th, 5-6:30pm). 32” LCD flat panel televisions with over 65 local, cable, and movie channels. Complimentary airport and city-wide shuttle service (based on availability). Pet friendly with plenty of grassy, walking areas. Surrounded by protected wet lands for a quiet night’s rest. Close proximity to many restaurants and shopping areas. Our guests enjoy fresh baked cookies and generous discounts at local restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Bentonville Hotel Bentonville
- Bentonville Comfort Suites