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“Dream come true!” 5 of 5 stars
Review of 21c Museum Hotel Bentonville

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21c Museum Hotel Bentonville
4.0 of 5 Hotel   |   200 NE A St, Bentonville, AR 72712   |  
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Ranked #1 of 21 Hotels in Bentonville
Hot Springs, Arkansas
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Dream come true!”
5 of 5 stars Reviewed October 21, 2013

We stayed in one of the suite. Everything was designed for comfort, style, and grace. The staff were very courteous and knowledgeable.
Andy helped me with all our arrangement as we had another couple traveling with us.
Loved the Cuban artwork on display throughout the hotel. Especially the room full of birdhouses. There is a lot of whimsy throughout the hotel.

One afternoon we heard our door bell ring and were delighted to have a huge green penguin as our guest.

Room Tip: All rooms are beautiful in their design.
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, October 23, 2013
Dear Patricia P,
To know that your stay with us was a "Dream come true" is the highest form of praise! The 21c concept is unique in that we want to provide the best in modern, well-appointed accommodations, museum quality art, and courteous service in a whimsical atmosphere. It is rewarding to know that you were able to appreciate what we do and enjoy so many aspects of our hotel. Our green penguins were pleased to visit with you, and they along with the rest of our team thank you for your gracious comments and hope you will join us again.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • French first
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  • Italian first
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English first
Tulsa, Oklahoma
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2013

The art collection at the hotel and the tour alone was well worth the trip. Add to that beautiful fall weather, the world class Crystal Bridges Art Museum and you have the perfect weekend. All of NW Arkansas is at its best this time of year. We were a little early for the fall color but hope to be back in early November for some serious camera work.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, October 22, 2013
Dear TKTravellers,
Thank you very much for taking the time to post your complimentary review of 21c! We are excited you were able to have such a "perfect weekend" experiencing so many of the things Northwest Arkansas has to offer, and for including our museum quality art collection along with the great weather, and the amazing Crystal Bridges. Our entire team appreciates your kind words, and we would love to welcome you again when you return in November to photograph the beautiful fall colors!
Emmanuel Gardinier | General Manager
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Buenos Aires, Argentina
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 19, 2013

Having visited Arkansas for work, I stayed in this lately renewed hotel . It is a great and well located place, plenty of art and with comfort everywhere.
It is really close to the Museum and to the center of Bentonville.
I would gladly return to this hotel.

Just one thing to keep in mind: Beware of the green penguins! (just go and you´ll see)

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, October 21, 2013
Dear sespinar,
"Incredible experience, incredible hotel" are words we are thrilled to read from a Senior Contributor! As you noted, our central location combined with our comfortable, well-appointed rooms, make us the perfect spot for both business and leisure visitors to the Bentonville area. Our roving green penguins enjoyed having you stay with us, and they along with the rest of our team thank you for your 5 star review, and cannot wait for you to "gladly return to this hotel"!
Emmanuel Gardinier | General Manager
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Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

Finding this out of the way spot is well worth the effort. The Crystal Bridges Museum, 10 minutes away by foot, is not only beautiful but filled with a fabulous unique collection. The grounds outside are only an added bonus. 21C is a fantastic and inspired hotel of excellent quality. The food was outstanding. The rooms modern and perfectly designed and our kingsize bed was the best I've ever had in a hotel. The fitness room ample and pleasant. The staff friendly and efficient. Thank you for all the care to detail!

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, October 17, 2013
Dear Deborah E,
Your recognition of 21c as a "world class hotel and museum" is such a tremendous compliment to our modern hotel concept and the unique hospitality experience that is embodied by our dedicated team of professionals! We are so pleased that you noticed and appreciated our "attention to details, perfectly designed rooms, and excellent quality" that are hallmarks of 21c, and what makes our family of hotels such a special place to stay. Once again, thank you for taking the time to post such a positive review and we hope to welcome you again!
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, AR
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 16, 2013

My wife and I stayed here and had a wonderful time! the hotel has so many quirky art displays mixed in throughout all areas. It's just fun to explore and see what you can find. The green penguins will surprise you as they are constantly moving around. The staff is very friendly and helpful. The room is extremely comfortable and relaxing. The hotel is very quite and relaxing at all times. I highly recommend everyone stay here at least once for the experience. The location is great being right next to the square and a short walk to Crystal Bridges Museum.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, October 17, 2013
Dear Ishlachi,
"Quirky art, fun to explore, moving green penguins, and comfortable relaxing rooms" perfectly describes a stay at 21c! In addition, your honoring us with the rating "Best Hotel in Arkansas", leaves us beaming with pride on providing you with such an exemplary experience. We truly appreciate your kind words about so many aspects of our hotel, and especially your acknowledgement of our friendly and helpful team. Thank you again for your business and please visit us again soon!
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melville
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 14, 2013 via mobile

7 month old hotel does everything right. Museum exhibits throughout. Green penguin sculptures that find their way all over the hotel (including elevators) as guests move them and even fine with them. Only drawback is ridiculous 28% sales tax on alcoholic beverages

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, October 15, 2013
Dear smcmd,
"Best hotel experience in the US" is such an awesome statement there are few words we can say to express our gratitude! We humbly appreciate your accolades, and are thrilled that our amazing team did "everything right" to make your stay so enjoyable. On behalf of our roving green penguins and all of us at 21c, thank you again for making what we do each day so rewarding. A new ordinance has just passed in our city that might lower the Tax on certain beverages. We would be most honored to have you visit us again at our distinctive property in the heart of Bentonville.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stillwater, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

If you are going to Bentonville for the Crystal Bridges Museum of American Art, make sure you stay at this art-filled contemporary hotel! The friendly staff eliminate any anxiety you might have about the concept of staying at a "museum of modern art." Our room - comfortable, spacious, spotless - made us wish we had time to linger longer. The hotel's great bar and restaurant and its proximity to Bentonville's central square, gardens and museum raise this hotel to a 10.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, October 15, 2013
Dear Traveling-mj,
It is exciting when a guest is so pleasantly surprised to find our unique hotel in charming Downtown Bentonville! We are proud to be a part of this growing community and the 21c Hotel family, and we want our combination of great location, comfortable rooms, and friendly service to make us the perfect place to rest, relax, and enjoy. Thank you for your many compliments and your recommendation to "make sure to stay here" when visiting Crystal Bridges. Please allow us to welcome you again when you may "have time to linger longer"!
Emmanuel Gardinier | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 21c Museum Hotel Bentonville

Address: 200 NE A St, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Bentonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — 21c Museum Hotel Bentonville 4*
Number of rooms: 104
Official Description (provided by the hotel):
Located on the northeast corner of the Bentonville town square and a short walk to Crystal Bridges Museum of American Art, 21c Museum Hotel Bentonville is a 104-room boutique hotel, contemporary art museum, cultural civic center, and home to The Hive restaurant. Stay with us and the iconic Green Penguins. ... more   less 
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