We spent one night at this HGI in Bentonville, and our stay was excellent. The rooms have very nice furnishings, and are very clean. All the staff we encountered were friendly. The king beds are awesome!! They have the adjustable controls for soft or firm. The rooms have the microwave and refrigerator, a desk , and a chair w/ ottoman. The A/C is the wall unit, but it is thermostat controlled, and is not noisy at all. The bathrooms are nice sized, and they have great showers. The thing I like best about HGI, is the rooms are so quiet. I love that you don't have to hear doors slamming, and people talking in the hallways, or in the rooms next door. The tv remote is a little confusing to get to the regular channels. My husband accidentally ordered a movie, he called down to the front desk, and they took it off the bill. They actually sent someone up to our room at midnight, to make sure we got it figured out...great service!
We chose the rate that included the breakfast. In the future we will skip the breakfast. We are used to the awesome breakfasts at other HGI, and this one was not that great. Normally they have fresh fruit, several bread choices, and great pastrys (this was canned fruit, the bread choices were white bread or english muffins, and no pastries, only donuts). My husband had a made-to-order omelet, the egg was paper thin, and covered in grease. I couldn't even stand to look at it! He didn't eat very much of it.
The hotel itself is lovely, and the grounds are picture perfect, gorgeous flowers all around...great job to the groundskeepers!! I am giving this hotel the excellent rating, not including the breakfast, because you don't have to eat there. The regular room rate right now is $59.00, but that does not include breakfast. It is $6.99 if you want to purchase it. There is a Denny's across the street, and a IHOP about 2 blocks down.
The room is a great value at $59.00. I have already made a reservation for our next stay, and we are looking forward to another great night's sleep!!
