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“A positive stop for business” 4 of 5 stars
Review of BEST WESTERN Innsuites Yuma Mall Hotel & Suites

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BEST WESTERN Innsuites Yuma Mall Hotel & Suites
3.0 of 5 Hotel   |   1450 Castle Dome Ave, Yuma, AZ 85365   |  
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Ranked #13 of 36 hotels in Yuma
Alpine, California
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“A positive stop for business”
4 of 5 stars Reviewed May 10, 2013

Despite mixed reviews, I have used this hotel on business and find it to be more than adequate. The internet connectivity is even better than the Hilton Garden Inn at Pivot Point, which I also use when in the area. Nothing fancy, but for me, you get the basics at a reasonable price. Decent breakfast buffet, internet, comfortable bed, USA Today, BW perks, and very nice staff. Pretty much all I need to do business on the road...

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review, May 21, 2013
I am glad that you enjoyed our extremely fast internet at a download speed of 40 mbps! Also we are glad that you enjoyed our free hot breakfast buffet along with our comfortable Cloud 9 Mattresses and couldn’t ask for anything more than a satisfied guest. We hope to see you again soon on your next trip through Yuma!
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303 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Show Low, Arizona, Usa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2013

Room was rather run down, and we could hear the people in the room next to us discussing their bank! Yikes. You could tell the hotel was once a really nice place with pretty grounds, but it needs upgrading.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review, May 2, 2013
We are currently in the process of performing complete renovations in all of our guest suites to the latest designs and décor to make our guests feel more at home when they are away from their own. We hope that you tried out our Social Hour with 2 drinks of Beer, Wine, or Soda per person which is included in the price of your room as well as our free Hot Breakfast Buffet. Next time you pass through Yuma you should try one of our newly renovated executive suites with a separate master bedroom, living room and kitchenette with a stove top. We hope to see you again soon! Take care!
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Long Beach
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 9, 2013

This hotel is very unappealing. The hotel itself is huge, with over 150 rooms. I could only locate one ice machine and it was at the center of the complex and very far from my room. One ice machine for such a huge hotel. The hallways were dirty and dusty and generally ugly. The landscaping is very unpleasant and gives the hotel an aura of transiency, which is appropriate as Yuma is a city between major destinations. The room itself was very comfortable and I was able to have a great night sleep, which is of critical importance. The staff is very pleasant and professional.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review, May 2, 2013
We are glad that you found your room comfortable and we couldn’t be happier that you received a great night’s sleep. Our staff is proud and takes great initiative to care for our guests and is always sure to accommodate in the best manners possible. Our property does have 3 ice machines located near the restaurant, the lobby, and on the south end of the property. We are also currently going through a process of renovations in our rooms as well as the exterior to upgrade our property from all aspects. Next time you visit us make sure you try our Social Hour with 2 drinks of Beer, Wine, or Soda per person included in the price of your room!
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Additional Information about BEST WESTERN Innsuites Yuma Mall Hotel & Suites

Address: 1450 Castle Dome Ave, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Yuma
#7 Romantic Hotel in Yuma
#8 Family Hotel in Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Innsuites Yuma Mall Hotel & Suites 3*
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & Casinos. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Yuma
Yuma Best Western

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