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“Dirty inside; good free breakfast” 2 of 5 stars
Review of BEST WESTERN Innsuites Yuma Mall Hotel & Suites

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BEST WESTERN Innsuites Yuma Mall Hotel & Suites
3.0 of 5 Hotel   |   1450 Castle Dome Ave, Yuma, AZ 85365   |  
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Ranked #9 of 36 Hotels in Yuma
GreenLeadersBronze level
san diego
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
44 helpful votes 44 helpful votes
“Dirty inside; good free breakfast”
2 of 5 stars Reviewed November 25, 2007

Happily we only stayed one night. The room is a good size; we stayed with our young kids and planned to use the pull out sofa for them. When we pulled out the bed, the sheets had blood stains on them - and so did the pillow cases. Nasty. We wound up using our own blankets on the bed.

The bathroom tile had mold on it; otherwise the room was clean enough.

The free breakfast is good - eggs, sausage, tater tots, cold items, coffee, juice etc.

For the price we paid (including the AAA discount) it was cheaper than
the other higher rated places (by $50 or so), but I'm not sure we'd stay here again.

  • Liked — convenient location from I-8
  • Disliked — Not clean - blood stained sheets
  • Stayed November 2007, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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402 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
somerset, uk
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 7, 2007

On check in we were upgraded to a jacuzzi suite as the basic room we had booked was gone. The room was quite spacious with a kitchen area, sitting area and separate bedroom. The curtains, however, would not pull and although there was net curtain when you have a light on people can see inside! - not good for privacy especially if you wanted to use the jacuzzi!!!!!!
The next morning my daughter had the pleasure of sharing the bathroom with the biggest cockroach we had ever seen!!!! We do think the heat of Yuma may have contributed to its appearance not the cleanliness of the room.

  • Liked — the size of the room
  • Disliked — the cockroach!!!!!
  • Stayed September 2007
    • 3 of 5 stars Value
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 19, 2007

This hotel may not be the best one in Yuma (since the Hampton Inn and Holiday Inn Express are much newer and there's a couple more going up), but it never fails to do a great job. I've stayed there on numerous occasions and have had no problems. The rooms are clean, everything works, staff is very nice, beds are comfortable, etc. I haven't had any major issues with the internet, wired or wireless, and they even have 4 computers in the lobby if you don't have your own. The breakfast is small and possibly unfulfilling to some, but it is plenty sufficient for myself. They have scrambled eggs, tater tots, biscuits and gravy, waffle maker, fruit, yogurt, cereal, bread, bagels, juice, tea, and coffee.

I would definitely recommend this place to anyone, unless they want to pay more at the Hampton or Holiday Inn.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed June 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne
Top Contributor
53 reviews 53 reviews
53 hotel reviews
Reviews in 53 cities Reviews in 53 cities
360 helpful votes 360 helpful votes
4 of 5 stars Reviewed December 1, 2006

We stayed here for one night on the way from Tucson to Palm Springs. It was about the only hotel in Yuma that we could get into at a few days notice and we went with some trepidation after reading soem of the reviews. In the event the room was excellent - well equipped, large, clean, with a seat outside.
The breakfast was good and the same restaurant/lounge was okay for dinner.
Wheelchair accessible
In short, a very good stay but the less said about Yuma the better!

  • Stayed November 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 4, 2005

The satff was very helpful, the socail hour was fun and the first Wednesday of the month BBQ was FABULOUS!!! What a great time we had!!!

The breakfast was actually hot and good!!

I really enjoyed the pool!! Just all around was a nice place!!!

They are renovating roomsa nd it did not take anything away from our experience, but the new counter tops looked great!!

  • Stayed September 2005, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed April 25, 2005

The staff was very friendly, nice rooms and the breakfast was better than expected. Rooms very clean.

  • Stayed March 2005, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 24, 2005

GOOD POINTS: The suite was large and nicely decorated. There is a strip mall (Petsmart, TJ Maxx, Marshalls, Linens 'N Things, etc.) within walking distance plus a regular mall (Macy's, Penney's, food court, etc.) less than 1/2 mile away.

BAD POINTS: The fridge didn't work and had leaked water all over the kitchen floor. Toilet & shower are off the kitchen, then you have to walk through the living area and bedroom area to get to the bathroom sink -- very strange layout. Bathtub was dirty. LOTS of mosquito-type bugs in the room -- I killed 50+ while we were there. Lighting in kitchen is TERRIBLE -- I don't know how a person could see to cook in there during non-daylight hours.

  • Stayed March 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Innsuites Yuma Mall Hotel & Suites

Address: 1450 Castle Dome Ave, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Yuma
#3 Green Hotel in Yuma
#6 Romantic Hotel in Yuma
#9 Family Hotel in Yuma
#11 Business Hotel in Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Innsuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & Casinos. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western

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