THIS REVIEW IS FOR THE S 4TH AVE LOCATION.
Ordered "Carside To Go". Was told the order would be ready in 15 minutes. I arrived at thr stated time, but no one came with my meal. After 10 minutes, I went inside to find out what was going on. They didn't even appear aware of my order, then a woman came out from the back and said she would "bring it right out." I returned to my car and waited another 10 minutes (35 minutes since I ordered!) Still no one brought my order. I returned inside, but still no order. I told the woman to forget my order, and I would go somewhere else. She seemed surprised. I guess they don't expect people to mind waiting 20 minutes in the parking lot past when their order is due. There was no explanation and no apology. I should have asked for the manager, but I was disgusted (and hungry!) so I just left. I will never go back for take out or sit down service at this restaurant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.