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“Cleanliness?” 3 of 5 stars
Review of Super 8 Yuma

Super 8 Yuma
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Super 8 Yuma
2.0 of 5 Motel   |   1688 S Riley Avenue, I-8 to Exit 2, Yuma, AZ 85365   |  
Hotel amenities
Ranked #20 of 36 Hotels in Yuma
Newfield, New York
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Cleanliness?”
3 of 5 stars Reviewed October 31, 2013

Overall ok, beds not that comfortable, mattress cover too thin. Main issue was bathroom, bathtub still had soapscum in tub, towels still had mascara stains. Other than that, courteous staff, but they do need to brush up on cleanliness.

Stayed October 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, November 1, 2013
Dear Guest,

Thank you for your feedback regarding your recent stay with us at Super 8. I must say that I am deeply disappointed with the experience you encountered and our general manager has taken immediate appropriate actions with the housekeeping staff to ensure this does not occur again!
Please accept my most sincere apology for the problems you incurred and I do hope you will stay with us again to see for yourself these problems have been eliminated.

All comments, positive and negative are taken very seriously by our management and staff and greatly appreciated. Our guests input allows us the opportunity to review and improve our guest services. Thank you once again.
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110 reviews from our community

Traveler rating
    32
    38
    23
    9
    8
See reviews for
27
26
16
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Westbank
1 review
5 of 5 stars Reviewed October 31, 2013

All was good except the showerhead had a leak in the thread BUT I forgot to mention that to the staff so it is all good...

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, November 1, 2013
Dear Guest,

We so appreciate that you took the time to send us your review of your stay at Super 8. I was pleased to see that other than the showerhead issue, you enjoyed your stay with us. Please note that I have notified the correct hotel staff and the showerhead is repaired. Thank you and if you ever have any problems in the future, please notify front desk so we can correct any problems immediately.
Thank you once again. We look forward to future stays with us and wish to provide you with super service at Super 8!
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Lompoc, California
2 reviews
4 of 5 stars Reviewed August 30, 2013

Had a great rom and friendly staff Enjoyed our stay considering wee were there collecting the Ashes of my Ex- Brother in Law, Hotel was located in the middle of all the official places we had to get to. being from Central California we were very glad that the Air Conditioning was working, where we live at 72 people are going to the Hospital with heat stroke, and when we were in Yuma it was 110 degrees in the afternoon and 84 degrees at 5:30am when we left.

Room Tip: Burger King and IHOP just across the Street
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, September 2, 2013
Dear Guest,

We really appreciate that you took the time to review your recent stay with us at Super 8. We are so very glad you enjoyed your stay with us, even through it seems the reason for your visit was not under the best of circumstances. Our sympathy goes out to you and your family for your ex brother-in-laws passing.

Thank you for your kind words and be assured that I will share them with the hotel staff. We at Super 8 look forward to providing you and yours with excellent service in the future.
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Palm Springs, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2013

nice lobby and price. Got to room and the air wasnt on, VERY HOT in there. after 30 minutes of the air on no difference. Had to call to have it checked out, they had to replace the unit. Also the toilet was backed up and water all over the floor when I got there. I had to leave for a few hours and when I got back everything was fixed and had a decent night sleep. Would stay again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, August 26, 2013
Dear Guest,

My most sincere apologies for the issues you encountered during your recent stay with us. We do appreciate that you took the time to write a review and your feedback is being used to improve how we respond and correct issues that might arise when a guest stays with us.

Thank you for allowing us to continue to improve upon presenting a better guest experience and we do hope you will visit us again in the future.
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Additional Information about Super 8 Yuma

Address: 1688 S Riley Avenue, I-8 to Exit 2, Yuma, AZ 85365
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 36 Hotels in Yuma
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Yuma 2*
Number of rooms: 82
Official Description (provided by the hotel):
We are a PET FRIENDLY hotel that caters to our "Furry Friends" with special treat bags at check in! We also have local business numbers for local Doggie Day Care, vets, groomers and pet stores. The local Dog Bark Park is only minutes away! ... more   less 
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Also Known As:
Super Eight Yuma
Yuma Super Eight
Yuma Super 8

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