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“Wonderful place for business” 5 of 5 stars
Review of Hilton Garden Inn Yuma Pivot Point

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Hilton Garden Inn Yuma Pivot Point
3.0 of 5 Hotel   |   310 N Madison Ave, Yuma, AZ 85364   |  
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Ranked #4 of 36 Hotels in Yuma
Grass Valley, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Wonderful place for business”
5 of 5 stars Reviewed June 22, 2013

Everything about this hotel meets expectations. Good location, easy freeway access, friendly staff, beautiful meeting rooms, business center with color printer and accommodating staff. I would certainly return to this hotel to host another business event.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, June 28, 2013
Dear Mike N from Wildomar, U.S.
Thank you for recently staying with us and thank you for your comments on our Trip Advisor page. Your comments are very important and acts as a gage to see how the hotel is performing. I am sorry you experienced parking problems, and that the wifi was slow, but am happy to hear that the rest of your stay was satisfying. We are in the process of upgrading our Internet services, and the project should be completed in the next few weeks. Again thank you for staying with us and we look forward to hosting you again in the future.

Sincerely,
Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ
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376 reviews from our community

Traveler rating
    250
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Wildomar, United States
1 review
4 of 5 stars Reviewed June 21, 2013

The Hotel was nice and you can walk down to the water on the river. Theres a really nice view of the old train bridge, and a train on the property you can walk through as well. You wont find much parking till very late at night. The wifi in the room dont work very well and is super slow. So if you have work to do while staying there you may need to use the buisness center. Other than the wifi and parking it was a nice stay.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, June 28, 2013
Dear gbtrotter from Sacramento CA. Thank you for your recent comments on Trip Advisor about our hotel. We are proud of our beautiful hotel and our great team goes out of their way to make sure each guest is happy. In addition, thank you for the positive comments about our breakfast buffet. We look forward to hosting you the next time you visit Yuma.

Sincerely yours.

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma AZ.
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Sacramento, CA
Top Contributor
147 reviews 147 reviews
92 hotel reviews
Reviews in 82 cities Reviews in 82 cities
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed June 15, 2013

Stayed here for three nights in March 2013 and had a great stay. The Staff was exceptionally friendly and helpful. The restaurant and bar onsite were well stocked and managed. The breakfast buffet offered a wide range of hot and cold foods as well as cooked-to-order options. The hotel is nestled on the river, about three to four blocks from downtown restaurants and shops which is easily walkable.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, July 8, 2013
Dear gbtrotter from Sacramento.
Thank you for your recent stay at the Hilton Garden Inn Pivot Point and thank you for the posting on Trip Advisor. Your kind words about our great hotel and friendly and helpful staff are very much appreciated. Our made to order buffet breakfast is truly delicious, and our guests speak highly of it. We truly appreciate your patronage, and forward to hosting you again in the future.

Warm Regards,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ
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Flagstaff, Arizona
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 12, 2013

This hotel is new and on the North end of town in the downtown area. Since I used to live here I felt comfortable with the fact the area is being revitalized and cleaned up. This overlooks the Colorado river and is easy on/off the freeway. There is also a conference building across the parking lot for functions. It was quiet, comfortable and clean. The staff was very helpful, professional and courteous. There are 2 options for breakfast - one is a small, 'cold' all you can eat for $4.99 or the 'hot' plus the 'cold' items and all you can eat for $11.99. Even if you wanted something different for eating any time of day, it is easy to get around Yuma to find food, gas and shopping. I would stay here again. The room price was for the 'off-season' and still a little high I thought, but for one night it was worth it!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, June 14, 2013
Dear Safire27 from Flagstaff, AZ,

Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Also, thank you for the positive comments about Yuma.. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel, our great food, our breakfast choices and options, our excellent staff and great service. Thank you again for your patronage, and we look forward to hosting you and your group again here at the Hilton Garden Inn - Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
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Eagan, United States
1 review
5 of 5 stars Reviewed June 12, 2013

Edgar and Francisco were a delight Francisco the bar tender was quite treat knowledge about the area ---great manners Edgar the manager is quite young to be a manager but he handles it very well They are both keepers A young crew work well together (great team) good idea

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, June 14, 2013
Dear Daniel M from Eagan,

Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Also, thank you for choosing us for your business travel. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel,, and our excellent staff, particularly Edgar and Francisco. I have shared your comments with them and they truly appreciate the kind words. Thank you again for your patronage, and we look forward to hosting you and your group again here at the Hilton Garden Inn - Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 11, 2013 via mobile

I stayed three nights at this wonderful hotel. Service was outstanding. Restaurant was great. You have to try the Won Ton Tacos. The presentation from the daytime chef was very impressive. I regret not taking a picture of this dish. Hotel is very well managed. I needed to ship a crate from the hotel and they accommodated my needs. Thank you for the great stay and I would highly recommend this hotel. Craig

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, June 14, 2013
Dear 62craig,

Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Also, thank you for choosing us for your travel. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel, our great food, our excellent staff and great service. In addition, I have shared your comments about the daytime chef with him, and he appreciates the kind words. Thank you again for your patronage, and we look forward to hosting you and your group again here at the Hilton Garden Inn - Yuma.

Warm Regards,

Jeff Hirsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Imperial, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013

Our stay was wonderful, we floated the Colorado River and the float ends at the Hotel. I cannot stay enough good things about this Hotel and their staff. My son and one of his friends went and had breakfast at the resturant and his friend left his money ($60) on the table by mistake. When they returned and asked the waiter if he found it. He stated I am an honest guy and had put it an envelope for him. Wow this doesnt happen often. When we returned to the Hotel in the evening after floating, we had pizza deliver to the pool and had a great time. We stayed in the king suite room and it was very nice and spacious with all the amenties.Thank you to all the Hotel Staff for a great Birthday weekend for my son.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, June 14, 2013
Dear hallchkadee from Imperial CA,

Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Also, thank you for choosing us for your family travel.. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about your son leaving his money on the table, and how our trustworthy and excellent staff turned a potentially awful experience into a great one. We appreciate the kind words. Thank you again for your patronage, and we look forward to hosting you and your group again here at the Hilton Garden Inn - Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 85364
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Yuma
#3 Business Hotel in Yuma
#5 Romantic Hotel in Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 150
Official Description (provided by the hotel):
Wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. ... more   less 
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma

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