I was on the second floor which I had to carry all my luggage up and as soon as I get to the door my key doesn't work! I go downstairs to get it fixed with all my belonging again as the front desk spends all there time trying to key it again then I finally get told I will not be getting a key that night so I couldn't even leave my room then the next day the hotel double charges my card and I call and ask if they can refund me but apparently no one at the front knows how to do anything and I have to call between 7-4! How ridiculous is that! ? Finally Jim there manager promised me a refund then he goes and charges my card AGAIN! I work in hospitality myself in sedona and I will never recommend this hotel to my guests. It was the worst experience I have ever had. I'm sorry to anyone who has to stay here.
- Official Description (provided by the hotel):
- Escape to the Quality Inn Williams Near The Grand Canyon recently completely renovated located just off Interstate I-40 and near historic Route 66 conveniently located so you can access hiking, skiing, sightseeing. Board the Grand Canyon Railway nearby take a scenic ride past historic train depots and along the South Rim of Grand Canyon National Park. The Quality Inn Williams lies conveniently between the majestic sights of the Grand Canyon and Sedona known for the spectacular red rock formations, just an hours travel to each. This is an ideal location for your Grand Canyon adventure, especially if plans include Sedona, Arizona or Las Vegas, Nevada. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Williams
- Fairfield Inn Williams
- Fairfield Williams
- Williams Fairfield Inn