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“Okay” 3 of 5 stars
Review of Quality Inn Near Grand Canyon

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Quality Inn Near Grand Canyon
2.0 of 5 Hotel   |   1029 North Grand Canyon Boulevard, Williams, AZ 86046   |  
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Ranked #14 of 30 Hotels in Williams
Philly
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Okay”
3 of 5 stars Reviewed June 27, 2014

Room was clean but hotel outdated. We wanted water and were told to get it in the machine, which was out of order, they were not aware. Our room was near the stairs and there was so much noise one of us was up all night.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank bruss53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach P, Manager at Quality Inn Near Grand Canyon, responded to this review, July 17, 2014
Thank you for your review. I apologize for the inconveniences you experienced and we are working to address these issues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 reviews from our community

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PA
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 20, 2014

Our stay was the evening after we had just visited the Grand Canyon so of course there was some leftover euphoria going, but overall we were very impressed. It was very clean, fairly new and overall comfortable. The breakfast was very good and having coffee in the lobby all the time is a nice plus after a long day hiking the canyon. I was concerned that we might have been too far outside of town but it was only about 1 mile to the center of town, probably too far to walk but a quick ride. Nice place in a convenient location that even had a family of prairie dogs lining in the front yard which the kids got a big kick out of. I would definitely stay there again next time I am in Williams.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank btpooter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach P, Manager at Quality Inn Near Grand Canyon, responded to this review, July 17, 2014
We appreciate you kind review about our hotel. Thank you for the comments and we're happy to hear you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hesperia, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 18, 2014

Taking my Dad to the Grand Canyon the next day, it would have been helpful to have gotten some sleep but our room was near a staircase and the other guests were quite noisy, going up and down all night long - sometimes horseplay on the staircase, sometimes just banging into the walls with luggage. The toilet was slow - no doubt because all the water pressure was turned down in some political scheme to be "green." I took a shower but it took forever because the pressure was so low. I hope someone saves money, or something, because I wasted a lot of my precious time. The kid at the front desk was nice and all, but not very helpful. Not a place I'd stay again.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank unduki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach P, Manager at Quality Inn Near Grand Canyon, responded to this review, June 19, 2014
Dear traveler, I do apologize that you experienced issues during your stay with us. I can assure you though that there is not scheme regarding the water in our hotel though. We would have been more than willing to move you to a room further from the stairs if we had been notified about the inconvenience.
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Travelers are raving about these Williams hotels

Milton, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2014

Ashley, at the Front Desk, was extremely helpful in getting me logged in to the Internet this afternoon when we checked in to our room. The men working on re-paving the parking lot were NOT as helpful. My 70 yr. old sister & I are travelling together & I am a bit paranoid about parking close to our room. These men were extremely UN-helpful about where we could park.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mrs1wing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach P, Manager at Quality Inn Near Grand Canyon, responded to this review, June 19, 2014
We appreciate your kind review about our staff here at Quality Inn Grand Canyon. I do apologize for the paving inconvenience but unfortunately it did have to get done. We hope that if you're ever passing through, you'll give us another chance and I know you'll be impressed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 of 5 stars Reviewed June 10, 2014

Upon checked in, we were given a room where the house keeping hadn't cleaned the room after the previous guest. Went to the front desk and they had given us another room. This time, the room A/C was broken. Discovered the comforter contained lots of tiny hairs. Complaint and was given an alternative room just opposite. Once again, the comforter contained hair. On the carpet, found some bread crumbs, and someone else nails. Also the toilet and bath tub were cloaked.
At the back of the shower curtain, found a lot of long hairs. A/C was not operating well enough to cool down the room after running through out the whole night. Do not recommend to anyone. The management and staffs on this property are not doing their job. Folks, if you were looking for cheaper rate, please do not stay here.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank GeraldLLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach P, Manager at Quality Inn Near Grand Canyon, responded to this review, June 19, 2014
Gerald, I apologize for the issues you experienced. We hold ourselves to a much higher standard and have addressed these issues with the all staff members. This is not how we want your guests stays to be and I very sincerely apologize that you did experience this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beenleigh, Queensland, Australia
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 9, 2014

After a tiresome two days at Grand Canyon, we needed somewhere to rest. This place was very nice and clean, but has no guest laundry - something we required. We were also in a room by the exit door and it was very noisy with the door banging shut.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Joanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach P, Manager at Quality Inn Near Grand Canyon, responded to this review, June 19, 2014
Thank you for the review Joanne. We are actually in the process of acquiring some laundry equipment so that we can add guest laundry to the facilities. Hopefully this will be complete in the coming months. Thanks again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2014

We stayed 2 nights while visiting the Grand Canyon. The breakfast room was nice and clean although in the mornings it was way too crowded and kept running out of items. Far too many guests for the one attendant to keep up with, I felt sorry for her. The room was clean and quiet. Some of the public areas could use some updating and I'm not sure why the pool and spa are drained.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank teresa j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach P, Manager at Quality Inn Near Grand Canyon, responded to this review, June 19, 2014
Teresa, thank you for taking the time to review our hotel. I wanted to let you know that the pool and spa were drained because we were in the middle of our pool remodel. It was down for some time so that we could perform these tasks. I hope that everything else was good for you during your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Near Grand Canyon

Address: 1029 North Grand Canyon Boulevard, Williams, AZ 86046
Phone Number:
Location: United States > Arizona > Williams
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 30 Hotels in Williams
Price Range (Based on Average Rates):
Hotel Class:2 star — Quality Inn Near Grand Canyon 2*
Number of rooms: 79
Official Description (provided by the hotel):
Escape to the Quality Inn Williams Near The Grand Canyon recently completely renovated located just off Interstate I-40 and near historic Route 66 conveniently located so you can access hiking, skiing, sightseeing. Board the Grand Canyon Railway nearby take a scenic ride past historic train depots and along the South Rim of Grand Canyon National Park. The Quality Inn Williams lies conveniently between the majestic sights of the Grand Canyon and Sedona known for the spectacular red rock formations, just an hours travel to each. This is an ideal location for your Grand Canyon adventure, especially if plans include Sedona, Arizona or Las Vegas, Nevada. ... more   less 
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Also Known As:
Quality Hotel Williams
Fairfield Inn Williams
Fairfield Williams
Williams Fairfield Inn

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