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Howard Johnson Express Inn - Williams: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 21 Reviews
5.0 of 5 stars
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4.0 of 5 stars
6
3.0 of 5 stars
3
2.0 of 5 stars
4
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#24 of 32 hotels in Williams
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  • Hotel class: 2 of 5
  • Rooms: 56
  • Address: 511 Grand Canyon Rd Williams, AZ 86046
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Motor Inn with modern comforts, continental breakfast, indoor pool; located one block from the Grand Canyon Railway Depot. This description is based on information provided by the hotel.
Business Center Free High-Speed Internet Free Parking Swimming Pool
Check Rates: $74 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Howard Johnson Express Inn - Williams

( 6-10 of 21 )
“Okay, I'll be REALLY honest”

Howard Johnson Express Inn - Williams

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4 of 5 stars
United States
Feb 11, 2008

It has taken me a long time to write this review. I didn't know how I wanted to list both its negative and positive aspects. Finally, I decided to just be honest. I'll start with the negatives: When opening up my first floor windows to view the thunderstorm, I noticed someone pacing outside in the rain. I was on the first floor and could see a dark figure through some of the missing fence parts. To put it politely, it was a young prostitute trying to offer her services. I immediately closed the windows and curtains. Later on, when my family returned, I was trying to find a way to go outside without running into her. I paced and paced, looking out of the upper hotel windows and until I was sure she was gone. But, there she was again, this time sitting up with the horse coach woman. I wouldn't even look at her. (A reviewer who titled their review Eeeuwww! What is That Smell? was referring to the horse manure - that, combined with the downpour and the fact that one of my relatives stepped in it on our way to the pool - and the brazen hooker - made me think that this hotel would be far better off losing the horse and chasing that girl out of there).
Now the positives: The Pakistan/Bangledesh/Indian people who run the hotel seem genuinely nice. When my family walked over to the train station to go visit the Grand Canyon, the foreign family were hospitable enough to give me an early morning room to get some rest, without charging me a dollar more.
I am very grateful to them for that. The kids LOVED the giant indoor pool and large jacuzzi. Right next to the hotel is a laundromat that I washed all of my clothes at - the dryers are wonderfully hot. Across the street is an interesting little house converted into a medievel shop. I took the kids over there later and bought an Egyptian music CD. The owner has put a lot of work into his shop, ordering merchandise from around the world. I recognized some of his metal as likely coming from Toledo, Spain, which is known for its castles.
So in closing I still give this hotel four stars out of five because the owners could have made me wait many hours before giving me a room to rest in. With a little "clean up", this place could be great!

  • This TripAdvisor Member:
    • Liked — Hospitality
    • Disliked — Prostitution
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forgottensage's Summary
Date of Stay: August 2007
Member since: September 11, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Great pool scene
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Check Rates
Average price*: $74 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“very rude staff”

Howard Johnson Express Inn - Williams

Aug 15, 2007

we made a reservation and when we got there, they gave away our revservation to somebody else even though we confirmed beforehand.
a man in front was very, very rude when we were talking. was found out frm another place that they are always like that to customers.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jonpogie's Summary
Date of Stay: August 2007
Traveled with: Family with young children
Visit was for: Quality time with friends
Age group: 35-49
Member since: August 15, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $74 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not the best”

Howard Johnson Express Inn - Williams

Jul 18, 2007
3/3 found this review helpful

Pros: the indoor pool and jacuzzi. It would have been nice to have towels by the pool, but that would be a bit too high-class for this hotel. The beds were surprisingly comfortable for a hotel in this category.

Cons: Pillows were some sort of foam and not very comfortable. The woman at the front desk was curt and refused to give me a AAA discount. Dreary room.

Because there are so many other hotels in Williams in this category and I don't care to reward rude behavior of employees with repeat business, I wouldn't stay here again.

  • This TripAdvisor Member:
    • Liked — indoor pool
    • Disliked — rude front desk, dirty carpet in room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2Kids4Dogs's Summary
Date of Stay: July 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 20, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $74 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“DO NOT STAY HERE”

Howard Johnson Express Inn - Williams

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1 of 5 stars
las vegas
Jun 30, 2007
2/2 found this review helpful

The staff was downright rude, the lobby was unairconditioned and stank of curry, and the "continental breakfast" consisted of stale doughnut holes. The owner's family had the kids running around and the mother was yelling at them the whole time.

In the morning there was no one to check us out, so we dropped the key in the drop box. The woman then came out and we informed her that we dropped the key off she sneered, "Yeah, that's what it's there for," and walked away.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — The rudeness of the staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mapsytsuj's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: June 30, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $74 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Dishonest liers!”

Howard Johnson Express Inn - Williams

Save Review
1 of 5 stars
Albany, California
Apr 30, 2007
1/1 found this review helpful

I've made the online reservation with hotelsvalued dot com online reservation system. They've probably made a mistake booking two rooms instead of one requested for 3 people (or they have buggy software, or maybe they just making money together?). But that was not known until we arrived at Howard Johnson Express Inn in Williams near midnight, tired after 8 hours of driving. I've signed the receipt almost blindly on check in. Only when the hotel owner (as he's introduced himself) gave me two keys, I've realized that something is wrong. I've asked him politely about that, explaining that we are just a small family with little child and showed him the printed online reservation confirmation page for a single room, that it's must be a mistake... He started yelling at me! Arguing that he is booked full, and that it's not his problem, but mine... He refused to refund me in the morning for not using the second room in very unfriendly manner. The hotelsvalued dot com online reservations is not answering my mails for two weeks either. Their Hotel Review page returns errors too...

  • This TripAdvisor Member:
    • Liked — Easy location
    • Disliked — Personnel attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexku's Summary
Date of Stay: April 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 30, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $74 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Howard Johnson Express Inn - Williams

( 6-10 of 21 )
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Howard Johnson Express Inn - Williams Also Known As

Address: 511 Grand Canyon Rd, Williams, AZ 86046