My husband and I booked this hotel for 3 nights through Expedia. I am pregnant, and ended up getting sick the second day. We asked if we could cancel our third night. We were given a shrug of the shoulders and told, "You booked through Expedia..." and that;s it! We ended up having to cut our vacation short, and left a day early. We called Expedia to get a refund for the third night, and they could only give us a refund if the hotel agreed. So, they had to call the hotel, and the hotel refused. So all along, the hotel owner knew she wasn't going to give us a refund from the beginning, but didn't tell us!
Also, we reserved a room with a full bed and a bathroom. When we checked in, we were given an option to upgrade to a queen bed for 15$ more, but when we decided to take a room without a bathroom, (because the rooms with bathrooms had no windows and were VERY small) they were unwilling to give us the rate for the room without a bath. We ended up having to eat about 120$ because of their inflexibility and lack of understanding.










