Stopped in here after a long day at work, craving a good steak. Many of the other places around Williams are either hit and miss with their quality, or very expensive. I didn't even know Twisters did steak, until my roommate told me about a steak he had the week before. Sat at the very cool bar area and was served quickly. All of their beers are on tap, no bottled beers here. I had a Blue Moon and it was very good. Ordered the 12oz Ribeye, and it comes with a side salad or soup (I opted for the salad) and shoestring fries. At first I thought it was kind of goofy having fries with a steak, but Twisters shoestring fries are hand down the best in Williams. Both the ribeye and fries were absolutely perfect. Normally I dip my fries in ketchup, ranch, or thousand island, but these fries didn't need anything. As for the steak, it was cooked absolutely perfectly. Asked for medium rare, and that's what I got. Just like the fries, normally I like my steaks with A1, but this steak was very juicy and didn't need any "third party" influence whatsoever.
Also, chatted with a couple of the employees who actually read my previous review (I think it's fantastic when employees seek out feedback on sites like this, shows they truly care about service), and they said that they had implemented some changes to the ice cream procedure to provide faster service than what I had gotten the last time I was here. I normally give 4 out of 5 stars if everything is good, and save that extra star for above and beyond service. Hearing how they truly value customer feedback earned them that fifth star from me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.