You'd think that being in a small town so close to one of the world's most spectacular natural wonders would make you step up and offer something memorable......sadly this hotel is not it. Yes it has some charm and a good location only 10 minutes from the canyon, but it misses on almost all other things most people consider important.
Our double room was clean but not very spacious. We actually asked to be moved as they had us in a room directly across from the laundry which we didn't want. The Hotel itself is quite big, has a gift shop, sports bar & dining room. The bar is where we spent most of the time as they have happy hour and a great assortment of draft beers on offer. The dining room is poorly lit and did not look to offer anything special so we ate across the road at the Best Western which is a sad indictment on this Hotel. There is an indoor pool which our kids used but the fitness center is small and some of the equipment wasn't working.
Overall this place needs to work harder, spend some money and hire staff that have better customer service skills. I wouldn't stay here again.
- Also Known As:
- Grand Hotel Tusayan
- Grand Hotel Grand Canyon
- Grand Hotel Arizona
- Official Description (provided by the hotel):
- Guests of The Grand Hotel enjoy gateway access to Grand Canyon National Park, the entrance to the park is just one mile away, and a variety of recreational activities. The lodge, built in 1998, features classic architecture and decor with rustic timber, western ironwork, and immense log beams. A central lobby with a towering stone fireplace invites good books, lively games of checkers, and inquisitive conversations with travelers from around the world. The nearby grand piano inspires guests to play their favorite tunes and sing along. ... more less
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