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“You can hear everything going on in the hallway...” 2 of 5 stars
Review of BEST WESTERN PREMIER Grand Canyon Squire Inn

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BEST WESTERN PREMIER Grand Canyon Squire Inn
3.0 of 5 Hotel   |   100 State Route 64, PO Box 130, Tusayan, AZ 86023   |  
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Ranked #1 of 5 Hotels in Tusayan
Certificate of Excellence
Saint Paul, Minnesota
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“You can hear everything going on in the hallway...”
2 of 5 stars Reviewed January 29, 2013

We could hear everything and anything that went on in the hallway. The door did not have very good lining to at least muffle voices, we could hear people whispering to one another. That's how bad it was.

Which leads to the second problem, the housekeeping staff that worked our building were extremely loud. To be more accurate, there were maybe 2-3 that were extremely loud. They would have conversations down the hall from one another as they were cleaning separate rooms.

The restaurants attached here, as well as the breakfast buffet, were average. Don't go here for dinner, you get average food for really high prices.

My advice, pay the extra money and stay in an upgraded room. Avoid eating here.

Room Tip: Don't pick any room by a stairwell. You will hear everything.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather V, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review, February 1, 2013
Dear Vang0605:

Thank you for your comments concerning your stay at our hotel. I appreciate your taking the time to write and post your review and hope you will accept my apologies for any inconvenience you experienced.

We all were disappointed we failed to give you the fine accommodations we strive for with all our guests. With that said, noise can be issue in any hotel and unfortunately some rooms can be noisier than others depending where they are located on the property. I am sorry you encounter this issue here at our hotel though. We have investigated your comments and will take steps to ensure that the issue you experienced does not happen again to any guest staying in the room you were in. We have also had the Housekeeping Director speak to their staff and they have been made aware of your comment and have taken immediate corrective action.

Again, thank you for bringing this to our attention and we surely hope if you are in our neck of the woods so to speak, you will definitely stay with us and see the improvements we’ve made from your comments.

Sincerely,
Heather
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3,910 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
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English first
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 29, 2013 via mobile

I love the BW Premier hotels and this one was great too. It also had a nice gift shop, restaurant, lounge with fireplace and free breakfast! Great location, only 6 miles from Canyon and a lot cheaper and nicer accommodations than at Canyon. The lobby and other wall have great artifacts, statues and pictures of local history throughout the hotel! Would definitely stay here again especially for $89 a night. Beds were comfy and room was spacious. Tv Remote had been sanitized and placed in its own older. Best of all each room had its own Keurig coffee machine!!!!

Stayed January 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather V, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review, January 31, 2013
Dear jOsie55:


Thank you for your support in writing and posting comments following your visit to the Best Western Premier Grand Canyon Squire Inn.

Your comments on our amenities both around the hotel and in your room were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were successful and appreciated.

We appreciate your patronage and hope you will stay with us the next time you are at the Grand Canyon.

Sincerely, Heather
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Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 29, 2013

Stayed at this hotel for 2 nights and got a free upgrade to 2 Kings which was a bonus. Based on the negative reviews it seems like most of them were written by travelers who stayed there in the summer, where it's extremely busy. We stayed in the winter and it was the low season and we only have good things to say about our stay. Big and clean rooms and a decent complimentary breakfast. I could imagine that parking would be a problem during the high season though. Other than that, it's a great location if you're visiting the Grand Canyon. It's only a minutes drive to the South Rim entrance.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather V, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review, February 1, 2013
Dear JonathonT:

Thank you for taking the time to write and post this nice review of our property, Best Western Premier Grand Canyon Squire Inn.

We were happy you enjoyed your stay and that we were able to upgrade you and your family. We appreciate your kind words and that you enjoyed the all the hotel had to offer from the large size room to the very popular continental breakfast buffet. On another note, it might seem like parking would be a problem but there is a large parking lot on the backside of the hotel that you might not have seen if parking in the front or on the side was closer to your room.

We hope you will visit us again and have just as enjoyable if not better experience.

Sincerely, Heather
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Fayetteville, Georgia
Level Contributor
849 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 371 helpful votes
5 of 5 stars Reviewed January 26, 2013 via mobile

I've never stayed at a Best Western resort before, but I found this place to be great. Our room was clean and spacious. Tue bathroom had a bathtub, I also liked the soaps and shampoos being in dispensers. The breakfast was also great. There are many activities like bowling, Whig we had a lot of fun doing. They do have a restaurant, although we ate somewhere else. It's also very close to the Grand Canyon. Overall our stay was great, and this will be our hotel the next time we come to the Grand Canyon.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather V, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review, January 28, 2013
Dear Caleb J.:

Thank you so much for taking the time and effort to write and post this very nice review on your stay with us here at the Best Western Premier Grand Canyon Squire Inn.

Your comments on our performance and amenities were most generous and will be passed onto the appropriate staff members. It is always gratifying to know that our team's efforts were successful and appreciated.

We appreciate your patronage and we look forward to your return visit.

Sincerely, Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnhem, Netherlands
Level Contributor
153 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed January 26, 2013

This is a big hotel with a flow of tourist(groups) checking in and out each day. There were no elevators available to the second floor.
The mainbuilding has restaurants, shops, laundry, bowling, gym and pool. The pool was not looking clean and the whirlpool smelled a lot of chlorine.
The rooms are average. Breakfast is a fastfood buffet, the food was good (compared to other hotel breakfasts). There are only big (8 persons) tables available.
We had dinner in the hotel. It was expensive, but the taste and quality was really good. One of the best in Tusayan.
The wifi signal was not always strong.
Parking and location near Grand Canyon is very good!

Room Tip: Rooms on the 2nd floor can only be reached by stairs.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather V, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review, January 28, 2013
Dear Dekpau:

Thank you for your comments concerning your stay at the Best Western Premier Grand Canyon Squire Inn. We appreciate you having taken the time to write and post this review.

I have read through your comments and I apologize you were assigned a guest room which was in one of our two story outer buildings. Only the main hotel building has elevators to the second and third floor. Although I know you didn't know this at the time, we suggest anyone coming to visit us, if stairs are an issue; ask for a room if available in the main building.

We're glad you were able to enjoy your dining experience and some of the other amenities of the hotel. Please do stop and stay with us again if you’re in our area.

Sincerely, Heather
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Winchester, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed January 26, 2013

This is a great hotel, friendly, helpful, and in a great location. There are restaurants within walking distance, and the Grand canyon is a short drive away.
You need to book early, as it gets full, but that's probably because it's so good! Would definately stay again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather V, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review, January 28, 2013
Dear MoparCFCSteve:

Thank you very much for the time you spent composing and commenting on our hotel here at the Grand Canyon.

It certainly makes our day a little brighter to receive complements such as the ones you have written especially about our wonderful staff. It makes our hard work all worth it for our guests and makes our Best Western Premier Grand Canyon Squire Inn stand out from the rest as a great hotel, in a great location and a great, memorable experience.

We will keep up the good work, and yes, booking early especially in the summer season is the best advice you could share. Thanks, and visit again soon.

Sincerely, Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Grand Canyon Squire Inn

Address: 100 State Route 64, PO Box 130, Tusayan, AZ 86023
Phone Number:
Location: United States > Arizona > Tusayan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Tusayan
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER Grand Canyon Squire Inn 3*
Number of rooms: 250
Official Description (provided by the hotel):
At the BEST WESTERN PREMIER Grand Canyon Squire Inn, we’re proud to be the finest property at The Grand Canyon in Tusayan, Arizona. Moments away from the South Rim entrance to Grand Canyon National Park, our property offers all the amenities you expect and deserve from a fine hotel. We are pleased to provide you with the ultimate Grand Canyon hotel experience. Allow us to anticipate your every need here at the South Rim, the heart of Grand Canyon's National Park. By day, let your senses come alive in the unique ecosystem of the Grand Canyon and the high desert of the Coconino Plateau. By night, come home to the genteel oasis of the Best Western Grand Canyon Squire Inn. Whether your trip to the canyon is a once-in-a-lifetime adventure or a much needed escape to nature, make us your first and only choice for lodging. Our warm, relaxed ambiance is the perfect end to a day in the magnificent American Southwest. With a variety of dining and entertainment choices on our expansive grounds, we’re sure to please guests of all ages. Our array of guest services, magnificent art collection, fireside lounge and Family Fun Center will make us your favorite place to unwind. Our beautifully appointed rooms were designed with your complete comfort in mind. At our Grand Canyon hotel, you can experience an exquisite sunset, relax under the stars and wake up to a spectacular sunrise when lodging with us. The Best Western Grand Canyon Squire Inn offers an unexpected grandeur, uniquely suited to a Grand Canyon South Rim hotel. We promise you a remarkable, memorable experience at the Grand Canyon, one of the premier world heritage sites. ... more   less 
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Also Known As:
Best Western Premier Grand Canyon Squire Hotel Tusayan
Best Western Tusayan
Best Western Grand Canyon Squire Inn
Tusayan Best Western
Best Western Grand Canyon National Park
Grand Canyon National Park Best Western

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