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Holiday Inn Express Grand Canyon: Traveler Reviews

2.5 of 5
Highway 64, PO Box 3245, Tusayan, AZ 86023
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Holiday Inn Express Grand Canyon
Ranked #2 of 6 hotels in Tusayan
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1,183 reviews from our community

Traveler rating
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    440
    336
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    53
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Families
347
 
Couples
431
 
Solo
15
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Duluth, Minnesota
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
“Average Holiday Inn Express”
3 of 5 stars Reviewed January 26, 2013

Holiday Inn Express is like my company's compensation policy. The goal is to be average. The room is OK. The breakfast is OK, although at this location the breakfast was not as good as one usually gets at a HIE. Things are clean. Its secure. The plumbing works. The heat works. The pool isn't very good. The rate should be around $100 or less, or you feel you should be getting a better hotel. Its in a good location and low risk place to book a room.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MoccasinMike about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grand Canyon, responded to this review
February 14, 2013
Dear MoccasinMike,

Thank you so much for your review of our hotel. It is great to hear that you enjoyed your room and the majority of features we provide. Our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. We do not consider our hotel average because we strive to be the best. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Grand Canyon”
5 of 5 stars Reviewed January 25, 2013

Great hotel close to the south rim,a little overpriced because of the location,staff very friendly and helpful,good breakfast and facilities,and most importantly a nice warm room for when you return from the canyon! It was snowy and -10 when we where there so it was much needed.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask clarketravellers about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Well it's a Holiday Inn Express ...”
3 of 5 stars Reviewed January 24, 2013

Nothing special - just a Holiday Inn Express (and an older one at that!), does everything well and nothing exceptionally. It's within short walking distance to all the places in Tusayan, so a very convenient base to explore the Grand Canyon.

It is a bit of a shock to pay more than US$200 for a Holiday Inn Express though. I understand it's remote Grand Canyon prices and for two nights in a special place we were happy with that. We were in a "suite" and whilst nice, it's nothing more than what you'd find in a good motel.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kitkat271 about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“First time at an express”
3 of 5 stars Reviewed January 24, 2013

Not sure if it was the actual standard of the express accommodation model, but the cafe style breakfast format wasn't what I was looking for. Normally, I like to grab a coffee and go, so this would have been ideal. But with a teenager in tow, a sit-down breakfast was required.

Room was comfortable and warm. It is winter here, and 7000 feet high.

Room Tip: For location, ideal. Maybe next time I'd stay in flagstaff for the accomodation standard, and dr...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Greg132009 about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Pleasant surprise”
5 of 5 stars Reviewed January 23, 2013

With my experience at several IHG properties, I was keeping the lowest expectations from this Grand canyon property. But i was pleasantly surprised to find that the property was quite good. Check-in was smooth and room was very cozy. Breakfast was good and no shortages. Property well located. The day we landed, it was minus 12. we missed going to Imax. But after visit to Visitors Center, we feel we saved the money as they too showed a movie- gratis.Mather Point is a must.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Darewalk about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Grand Canyon

Also Known As:
Holiday Inn Express Grand Canyon Hotel
Holiday Inn Express Grand Canyon Hotel Tusayan
Holiday Inn Grand Canyon
Holiday Inn Grand Canyon National Park
Grand Canyon National Park Holiday Inn
Address: Highway 64, PO Box 3245, Tusayan, AZ 86023
Phone Number:
Region: United States > Arizona > Tusayan
Amenities:
Fitness Center Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Tusayan
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Grand Canyon Holiday Inn Express Hotel & Suites features 164 guest rooms and a 32 suite room annex. Free in-room high speed Internet access is available. We are entirely a non-smoking hotel. The Holiday Inn Express Hotel & Suites is located one mile from the Grand Canyon National Park South Rim entrance. Dining and entertainment within walking distance. 1/2 mile from the Grand Canyon Airport and Helibase. Air tours, jeep rides, raft trips, can be arranged from the hotel. Free continental breakfast from 6:30 am to 9:30 am. KidSuites Available for 2 adults and three children - Queen rooms have 4 person max, and King Rooms have 2 person max. Visit Grand Canyon, AZ and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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