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All 6 Tusayan hotels

Holiday Inn Express Grand Canyon: Traveler Reviews

2.5 of 5
Highway 64, PO Box 3245, Tusayan, AZ 86023
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Ranked #2 of 6 hotels in Tusayan
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1,203 reviews from our community

Traveler rating
    214
    449
    341
    145
    54
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Families
352
 
Couples
440
 
Solo
14
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Very close to Grand Canyon National Park”
3 of 5 stars Reviewed January 11, 2013 via mobile

We arrived 12/30/12 to stay for two nights.
The rooms were fine, basic & clean.
The breakfast room was big but not big enough for the amount of people in the hotel, we made breakfast & ate it in our room.
No microwave or mini fridge in room, which is not ideal when traveling with a toddler & baby.
Room didn't get serviced despite being asked three times ( staff knocked on door twice early in the morning before we left to GC, once late afternoon, when toddler was sleeping so said not to worry )
Hotel is in a good location as a short drive to the Grand Canyon.

Stayed December 2012, traveled with family
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Ask Nlb74 about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grand Canyon, responded to this review
January 24, 2013
Dear Nlb74,

Thank you for taking the time to post a review of our property. I am pleased that you liked our hotel location and your room accommodation. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It is our regret that our breakfast area did not live up to your expectations and that your room was not serviced. Please accept our sincere apologies for any inconvenience it may have caused you. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Intervale, NH
Top Contributor
173 reviews 173 reviews
58 hotel reviews
Reviews in 95 cities Reviews in 95 cities
141 helpful votes 141 helpful votes
“Great Price, Would Recommend”
4 of 5 stars Reviewed January 10, 2013

Yes it was off-season but the room with 2 Queens was only $63 on a Friday night. The place is clean close to the canyon and practically next door to the IMAX Theater.
My only complaint was the breakfast room although quite large was not big enough to hold all the guests staying there. We got our food and ate in the lobby. We noticed several tables where people were done eating but just sat there and yakked. One table of 3 stayed there for over an hour after they were done, closed the place down when they could have given up their seats for others waiting, really rude.
Woman working the breakfast room was very cheerful and accommodating, don't know how she can stay so upbeat with such a crowd.
There is an indoor pool and jacuzzi but we were too tired after our drive from LV to take advantage of it.
Noisy guests who let doors slam are a peeve, must be real fun in high season.
We had no problems with the WiFi but they did post a letter from the town's mayor saying the entire town is experiencing these difficulties so don't blame the hotel.

Room Tip: Top floor away from parking lot
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MeaganLeigh about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed January 8, 2013

Really close to the Grand Canyon rim. Price was decent considering there's a huge demand. Breakfast was decent, it is pretty busy but that's expected. We went to the nearby Mexican restaurant for dinner.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Reshad R about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Great location and value.”
5 of 5 stars Reviewed January 6, 2013 via mobile

An ideal location to visit the Grand Canyon. Great reception staff who were very knowledgable about the local area.
Breakfast included and plenty of choice. We visited just before Christmas and the hotel has lots of decorations up, it had also been snowing which added to the atmosphere.
Great value for money.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TrudyJB about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Montana
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“HI Express Tusayan, AZ (Grand Canyon)”
3 of 5 stars Reviewed January 3, 2013

The HI Express at Yusayan, AZ is very convenient to the Grand Canyon and overall is a good place to stay. Unfortunately their internet is VERY slow and would not connect easily. The room we had did not heat too well (thermostat way off) and the TV controller did not work. Other than that, it was a fine stay. Easy walking distance to restaurants and other attractions like the IMAX Theater. HI Express had a great breakfast.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Roger S about Holiday Inn Express Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Grand Canyon

Also Known As:
Holiday Inn Express Grand Canyon Hotel
Holiday Inn Express Grand Canyon Hotel Tusayan
Holiday Inn Grand Canyon
Holiday Inn Grand Canyon National Park
Grand Canyon National Park Holiday Inn
Address: Highway 64, PO Box 3245, Tusayan, AZ 86023
Phone Number:
Region: United States > Arizona > Tusayan
Amenities:
Fitness Center Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Tusayan
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Grand Canyon Holiday Inn Express Hotel & Suites features 164 guest rooms and a 32 suite room annex. Free in-room high speed Internet access is available. We are entirely a non-smoking hotel. The Holiday Inn Express Hotel & Suites is located one mile from the Grand Canyon National Park South Rim entrance. Dining and entertainment within walking distance. 1/2 mile from the Grand Canyon Airport and Helibase. Air tours, jeep rides, raft trips, can be arranged from the hotel. Free continental breakfast from 6:30 am to 9:30 am. KidSuites Available for 2 adults and three children - Queen rooms have 4 person max, and King Rooms have 2 person max. Visit Grand Canyon, AZ and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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