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“Surprisingly nice!” 4 of 5 stars
Review of Holiday Inn Express Grand Canyon

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Holiday Inn Express Grand Canyon
2.5 of 5 Hotel   |   Highway 64, PO Box 3245, Tusayan, AZ 86023   |  
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Ranked #2 of 5 Hotels in Tusayan
London
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Surprisingly nice!”
4 of 5 stars Reviewed December 28, 2012

We arrived at this hotel in mid Dec. - 2 couples, driving from Las Vegas. We did not prebook as we didn't expect that the hotels would be busy...we were correct.

We stayed in 2 King Suites - Nice accomodation on the main floor. The breakfast was really nice, lots of variety and very clean environment. Really enjoyed having Hot Tea and coffee available at all times. Would have enjoyed the hot tub, except that the pump was broken so didn't use it. My husband thought the fan was too noisy, but it didn't really bother me.

I would not hesitate to recomment staying here as very comfortable and clean accomodation, with breakfast included, made this a very economical option for a night.

Room Tip: We did not stay in the main hotel, but in another area across the road - back of the property. Woul...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,598 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Brussels, Belgium
Top Contributor
63 reviews 63 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed December 26, 2012

I have the feeling all hotels in Tusayan must be more or less the same. To me, the issue is that you are close to Grand Canyon NP, therefore the demand is very high and the hotels do not care about service or value.
In this case, you pay a lot (more than $200 per night in my case) for a basic hotel with inexistent service. But I must say, you are very close to the park, which makes it nice.
The room are nothing special at all.
On the plus side, I must say the breakfast was nice for such an hotel.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Express Grand Canyon, responded to this review, January 8, 2013
Dear Thom2121,

Thank you so much for your review of our hotel. I am pleased to hear that you liked our hotel location and breakfast service. The Holiday Inn Express Grand Canyon is committed to providing our guests with the highest quality services and facilities. We sincerely regret that we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 24, 2012

A very comfortable stay, great location to Canyon allowing you to go and watch sunrise and then back for breakfast. Breakfast is what we discovered to be standard HI Express breakfast which is adiquate with variety for most. No drapes on windows meaning the rooms are light and pricacy except for net curtains. Don't go to the Imax until checked in a s you get a discount voucher.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Carolina
Top Contributor
146 reviews 146 reviews
108 hotel reviews
Reviews in 81 cities Reviews in 81 cities
194 helpful votes 194 helpful votes
4 of 5 stars Reviewed December 23, 2012 via mobile

It was much more expensive than you would expect to have in the winter at the Grand Canyon. I went down to Flagstaff and stayed at an equally nice La Quinta for $32 less per night.

The hotel was located in the small town of Tusayan, which is a very short drive from the Grand Canyon South Rim entrance station. It has an indoor pool and hot tub, and that is a plus. The hallways, rooms, and lobby were all in good shape. No complaints there. There was a huge pile of dirty hotel laundry outside of my room when I arrived, made the hotel appear untidy. The breakfast area, while very crowded in the morning, was large and had a good selection of food. If the management is reading this, they should be aware that people were taking a good amount of food out of the breakfast room for what I suppose would be snacks later on. You could ask people not to remove food from the breakfast room and save a lot of money, and maybe not charge customers so much money to stay there.

Overall, I was satisfied with the hotel, but please, management, could you clean the parking lot of snow and ice! At $130 a night, I would have expected to have been able to feel safe walking to my car. Why do you not clean away the snow and ice?

In consideration of the hotel in relation to other hotels of its class, I give it a four stars rating.

Stayed December 2012, traveled as a couple
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Gainesville, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 22, 2012

best deal in town for hotel and breakfast. nice clean rooms, comfortable beds, internet. Friendly staff. breakfast was a busy place, staff kept up with demand, Bacon (for daddy) pancakes for daughter, wide variety for hotel breakfast. Hotel was decorated for Christmas, lights outside were beautiful and stood out along the road. great mexican restaurant a couple doors down.

Room Tip: Great mexican restaurant a couple doors down.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2012

Traveling with 4 adults we had 2 King suites. Upon check in they had our rooms next to each other. Rooms were very clean, beds very comfy and staff courteous and friendly. Wonderful free breakfast buffet. Decorated outside with lots of Christmas lights, very pretty. We had 20+ inches of snow and sidewalks and roads were cleared quickly. Free wifi, not as fast as home but pretty quick. We would definetly stay here again. Area restaurants, McDonalds, Wendy's higher than normal. We had a great meal in the Best Western Sports Pub next door (within walking distance) with average prices and highly recommended by the front desk of the Holiday Inn Express. Would highly recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
113 reviews 113 reviews
48 hotel reviews
Reviews in 42 cities Reviews in 42 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed December 18, 2012

This hotel is very comfortable and the personnel is friendly. I stayed in one of the mini suites in the side building and had the best experience in a Holiday Inn so far. The price was very good as well. The furniture is made from local wood and quite unique. The style of the decoration is quite tasteful and I felt very comfortable. The pool in the main building and the big jacuzzi in the suite building were both pretty good. Breakfast was hot and well prepared. I had a great time overall and would definitely come back.

Room Tip: Stay in one of the mini suites to get some extra perks like a balcony and separate living room.
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grand Canyon

Address: Highway 64, PO Box 3245, Tusayan, AZ 86023
Phone Number:
Location: United States > Arizona > Tusayan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Tusayan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grand Canyon 2.5*
Number of rooms: 196
Official Description (provided by the hotel):
The Grand Canyon Holiday Inn Express Hotel & Suites features 164 guest rooms and a 32 suite room annex. Free in-room high speed Internet access is available. We are entirely a non-smoking hotel. The Holiday Inn Express Hotel & Suites is located one mile from the Grand Canyon National Park South Rim entrance. Dining and entertainment within walking distance. 1/2 mile from the Grand Canyon Airport and Helibase. Air tours, jeep rides, raft trips, can be arranged from the hotel. Free continental breakfast from 6:30 am to 9:30 am. KidSuites Available for 2 adults and three children - Queen rooms have 4 person max, and King Rooms have 2 person max. Visit Grand Canyon, AZ and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Grand Canyon Hotel Tusayan
Holiday Inn Grand Canyon National Park
Grand Canyon National Park Holiday Inn

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