Calling this a “resort” is a big stretch, but I was pleasantly surprised by the quality and amenities at this hotel. It was not the run down tourist trap I was expecting. After reading other reviews, I suspect that they have been through a management change and upgrades recently. It is not owned by Quality Inn at this time.
I stayed in a standard 2 double bed room with the AAA rate of $116 per night. It seemed like it had been recently remodeled, with granite-style counters and new fixtures. Everything was clean and stocked. The room had a nice layout with a small entryway closet, a sitting area, and a little kitchen area with a fridge, coffee-maker and cupboard. The bathroom had one sink inside of it, and there was another just across from it. There was a balcony overlooking the indoor spa and atrium. The beds were comfortable. The room was generally quiet aside from people coming and going in the morning and evening. The AC unit worked well. The free Wifi was slow during peak evening hours, but worked fine otherwise. My room was cleaned well and restocked each day.
The main lobby was pretty, with skylights and plants in the atrium and restaurant. Staff at the front desk, restaurant, and housekeeping were all pleasant and polite. The indoor spa looked relaxing, but was unfortunately closed during my stay. There was an outdoor pool and spa a couple buildings over.
I tried the breakfast buffet, which was $12 after tax for hotel guests. They had fresh scrambled eggs, potatoes, bacon, sausage, pancakes, french toast, biscuits and gravy, pastries, fresh fruit, cold cereal, juices, milk, and coffee. . A bit expensive, but convenient and satisfying for breakfast. They also offer an a-la-carte menu. I did not try dinner, because the entrée choices looked abysmal (ie, liver and onions) and were $22-26 each.
The hotel is located just behind the Imax/National Geographic Visitor’s Center. The general store and some restaurants are within easy walking distance. The Grand Canyon shuttle has a stop just in front of the Imax and provides service into the park and around Tusayan.
Overall, I would recommend the Canyon Plaza for those looking for hotel-like amenities and comfort in close proximity to the Grand Canyon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.