We moved here for two nights after discovering that our previous choice of accommodations had no running water. I had attempted to book us into Jinetes prior to our departure from the U.S but they did not have availability for all of our dates.
We found them immediately after our arrival to Drake Bay whilst walking along the beach. Had a drink at their little bar and a lovely chat with one of their volunteers, Kate, who was such a great spokes-person for Jinetes that we joined hotel guests for lunch and dinner on our first night in Drake Bay. When we subsequently discovered the extent of the water problems at our guest-house, we had no hesitation in coming to Jinetes. They were so helpful and accommodating. Rolando, their in-house guide, was an absolute gem, finding us a perfect room facing the water and getting us settled in as quickly as possible. We learned a great deal from him about the region and his culture.
Jinetes serves meals in a community-style dining room - meaning that you sit at long tables with other guests. What a perfect way to have your guests become friends and be more like family than strangers staying in the same hotel! We met wonderful people and formed great friendships because of this setup so we are very grateful for this dining style.
The layout of our room was lovely and very clean although the hotel is in need of some repair and polishing-up. The bed/pillows were comfortable and the ceiling & floor fans kept us cool in the evenings.
The meals were a mix of local & international cuisine - all very tasty with perfect portion sizes. The breakfast is quite elaborate with fruits, bread, egg station and a variety of juices, coffees & teas. The fresh fruit juices with lunch & dinner were much appreciated as was the large bottled water station in the dining area where we can refill our water bottles throughout the day.
The hotel staff were very professional in offering numerous services such as laundry and they cleaned my husband's dive gear at no charge even though we had previously booked our dives with another dive center. Absolutely excellent customer service all around!
The constant presence of volunteers who will connect you with a manager immediately to resolve any issue gives a great sense of confidence that these hosts care about your experience staying with them.
The restaurant and bar face the ocean and the sunsets are breathtaking in the evenings. Above the restaurant, there is a little lounge with hammocks and lounging chairs which we made use of to read and relax on a day when we were not feeling well. Carlos, the general manager, allowed us the use of their laptop so we could use internet to advise family of our change of accommodations. Lovely, helpful fellow who is always available to answer questions or offer guidance. There is truly not one thing we didn't like about our stay at Jinetes!
If you are in a rush when you depart, simply ask the manager to have your bill ready for you by a certain time. That is the only thing we found a little slow.
There is no question that we would recommend Jinetes to anyone visiting this area and it will be our only choice when we return to Drake.