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“How Bad Can You Imagine? It Was Worse.” 1 of 5 stars
Review of A Victory Inn Tolleson

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A Victory Inn Tolleson
2.0 of 5 Motel   |   1520 N. 84th Dr, Tolleson, AZ 85023   |  
Hotel amenities
Ranked #4 of 4 hotels in Tolleson
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“How Bad Can You Imagine? It Was Worse.”
1 of 5 stars Reviewed March 11, 2013

Outside of several very friendly desk clerks, this place has nothing going for it. The carpets were dirty, my non-smoking single became a smoking double ("Sorry, nothing else available."), the window didn't close completely, there was noise in the halls all night, the lamps were not plugged in (had to move the TV cabinet), and Saturday there was no hot water until evening.
Why didn't I move? I could only cobble together one night here, two nights there, and at least one night sleeping in my rental car, which would have been more relaxing than the guy running in the halls at 3:30 AM pretending to be a rooster.
STAY AWAY!

Room Tip: The best room would be at another hotel.
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  • Stayed March 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at A Victory Inn Tolleson, responded to this review, January 22, 2014
Hotel is under new management as of 12/2013. We are appreciative of the feedback that you gave, and will utilize it as we work to improve the guest experience at the A Victory Inn hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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18 people have reviewed this hotel

Traveler rating
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    12
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Glendale, Arizona, United States
1 review
1 of 5 stars Reviewed November 20, 2012

I was given a room that had a broken bathtub faucet and the shower head flooded the bathroom floor. Between the maintenace man saying he was going to get parts to fix it and not showing back up and the desk clerk telling me, "Well if you want to take a shower you will need to move rooms all this while the maintenance was supposedly out getting parts and keeping in mind that this happening about 1230 at night. Finally after the third call to the desk clerk I guess I realized my only option was to move rooms, I had a presentation to do the next morning I had everything all set up and organized to revise it alarm set for the early start the next day. They were kind enough to give me another room which when I went to pick up the key there was the maintenace man. When I addressed them about this the response I was given was you got what you paid for.

Room Tip: I hope you have google earth on your laptop or a really good GPS system as the hotel sits way back o...
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  • Stayed November 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at A Victory Inn Tolleson, responded to this review, January 22, 2014
Hotel is under new management as of 12/2013. We are appreciative of the feedback that you gave, and will utilize it as we work to improve the guest experience at the A Victory Inn hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
1 review
1 of 5 stars Reviewed July 7, 2012

We were allowed early check-in and the person at the desk was pleasant. Our room was on the second floor and there are no elevators. The remote control had no batteries, one lamp was without a light bulb....and didn't work when we replaced the light bulb. After a long, tiring day at a heavy metal concert, we returned to find nasty bugs in the bath tub (we took pictures). Since it was 2 am, we went to bed and in the morning, spoke with the desk clerk about the issues and requested a price adjustment. Not only would she do nothing for us, she wouldn't give her name and wouldn't call the manager. We were told that the manager would arrive at 11:30. Since this was after check-out time, we asked if we could wait in the room and not be charged another day. She agreed. We ran out to eat breakfast since there was no way we were eating their complimentary breakfast and returned at 10:45 to find our key no longer worked. We were allowed to return to our room and waited for the manager. After much discussion and negotiating by my persuasive husband, the manager agreed to give us a 20% refund. The room was average but comfortable, exactly what we needed for the purpose of our trip but not worth the hassle.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at A Victory Inn Tolleson, responded to this review, January 22, 2014
Hotel is under new management as of 12/2013. We are appreciative of the feedback that you gave, and will utilize it as we work to improve the guest experience at the A Victory Inn hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Defiance, Arizona, United States
1 review
1 of 5 stars Reviewed April 3, 2012

Put us in a room by the lobby with paper thin walls. A loud party in the lobby 10-11 pm. We called the desk and asked them to be quiet, but nothing was done.
We checked out at 11 because we couldn't sleep. They said they wouldn't charge us, but they did anyway. Called management but they still wouldn't give us a refund.
The hotel caters to drunks and partiers.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at A Victory Inn Tolleson, responded to this review, January 22, 2014
Hotel is under new management as of 12/2013. We are appreciative of the feedback that you gave, and will utilize it as we work to improve the guest experience at the A Victory Inn hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2012

Worse experience ever!!! We went to a Super NIT Tournament (baseball) and booked 10 rooms, we arrived alittle early and tried to check in 1pm. Only had one room ready and told the rest to come back. Back from the game around 7pm ready to check in they had no rooms available they gave all our rooms away and the reservation that we made with our credit cards didnt mean anything, per the MANAGER and the the guy that was behind the counter was dropping FBOMBS infront of 9 year olds and telling us with other customers in line** if anyone who yells at me I SERVED IN THE MILLITARY 6 YRS AND I WILL SHOOT YOU.So he called another Victory inn and stated they had rooms and it would be the same price, upon arriving they had the main owner on the phone and he wanted to charge us an extra $20 a night. To make a short we ended up at Motel 6 with no drama. If you stay GOOD LUCK..

Room Tip: Travel ball, stayed at several places and never really believed the reviews until this place, never...
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  • Stayed March 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at A Victory Inn Tolleson, responded to this review, January 22, 2014
Hotel is under new management as of 12/2013. We are appreciative of the feedback that you gave, and will utilize it as we work to improve the guest experience at the A Victory Inn hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karnes City, Texas
1 review
1 of 5 stars Reviewed March 23, 2012

We stayed at this hotel on our way to California and we will never stay again!! The room smelled and at night people were running up and down the hallways,and yelling outside.And our air condition did not work properly, we called the front desk and he said he would send up maintenance but they never came.I do not recommend this hotel for anyone who is traveling especially for a family.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at A Victory Inn Tolleson, responded to this review, January 22, 2014
Hotel is under new management as of 12/2013. We are appreciative of the feedback that you gave, and will utilize it as we work to improve the guest experience at the A Victory Inn hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco Bay Area
Top Contributor
74 reviews 74 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed March 28, 2011

I have never paid to stay in a room this uncomfortable ever in life. The smell in the room saturated my clothes and we had to leave the window open to breathe. There was a substance that was either blood or chew splattered on a wall and doorknob of the bathroom. The toilet gargled loudly all night.

They provided breakfast, but considering the cleanliness of the room, hallway and entry, I was not willing to take the risk.

To top it off they charged me more than I paid for a Residence Inn which was astronomically better.

STEER CLEAR FELLOW TRAVELERS!!!

  • Stayed March 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason P, General Manager at A Victory Inn Tolleson, responded to this review, January 22, 2014
Hotel is under new management as of 12/2013. We are appreciative of the feedback that you gave, and will utilize it as we work to improve the guest experience at the A Victory Inn hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about A Victory Inn Tolleson

Address: 1520 N. 84th Dr, Tolleson, AZ 85023
Location: United States > Arizona > Central Arizona > Tolleson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Tolleson
Price Range (Based on Average Rates): $
Hotel Class:2 star — A Victory Inn Tolleson 2*
Reservation Options:
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Also Known As:
a Victory Inn Tolleson Hotel Tolleson
Econo Lodge Tolleson
Tolleson Econo Lodge

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