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544 - 549 of 711 reviews
Reviewed November 8, 2013

Staff was extremly friendly and helpful, simply nice people, Room was comfortable and very clean. The location next to the exit ramp was the only negative factor, but there was no noise from the freeway in our room

Date of stay: November 2013
  • Trip type: Traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Carl C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick R, Guest Relations Manager at Holiday Inn Express & Suites Phoenix-Tempe, an IHG Hotel, responded to this reviewResponded January 2, 2014

Dear Carl,

First, Thank you for taking the time to write such a kind review! Also so look forward to seeing you in the future!

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Reviewed November 7, 2013

This is the best hotel staff I have ever come across! They were so friendly and willing to help with any request I had. I am most impressed by the night manager, Patrick. He was so accommodating to any issue I had and actually followed through on his word. The room was beautiful and amenities were way above average. I would definitely stay at this hotel again!!!!

Date of stay: November 2013
  • Trip type: Traveled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank Stephanie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick R, Guest Relations Manager at Holiday Inn Express & Suites Phoenix-Tempe, an IHG Hotel, responded to this reviewResponded January 2, 2014

Dear Stephanie,

Thank you for the wonderful review! We at the Best Western Inn of Tempe always love to hear a kind word about the customer service they receive from us! So again, thank you Stephanie!

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Reviewed November 5, 2013 via mobile

I spent 3 days - 2 nights in this hotel. People in the front desk are VERY nice and willinh to help you in anything you need. Rooms have nice size, flat tv screens, good bathroom,... Maybe they could improve the breakfast service. See if the hotel is near the places you have to go, Phoenix is a extremely spreaded city and you can expend $100 in taxi with ease.

Date of stay: October 2013
Trip type: Traveled on business
Thank J_Dunk31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick R, Guest Relations Manager at Holiday Inn Express & Suites Phoenix-Tempe, an IHG Hotel, responded to this reviewResponded January 2, 2014

Well it is always great to hear a positive review about our property, and thanks for the suggestion on Breakfast too.

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Reviewed November 2, 2013

Second year in a row that I have stayed at the Best Western of Tempe. Will stay there again next year if I make to the area for Arizona Fall League baseball. The food was good and plentiful. Close to the areas I visited. Nice running track around the Tempe Town Lake. Take the time and check it out..

Date of stay: October 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ron D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick R, Guest Relations Manager at Holiday Inn Express & Suites Phoenix-Tempe, an IHG Hotel, responded to this reviewResponded January 1, 2014

Dear Ron,
Thank you for taking time out of your life to express your opinion about our property! We are glad that you spend your time here in Tempe with us.

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Reviewed October 31, 2013

This was our first time using the "sleep and fly" program. Both nights that we stayed, Mike was very helpful and knowledgeable. He explained to us exactly how the program works and informed us ahead of time since we were coming in after midnight that the hotel shuttle would not be running. He informed us to call for a taxi and that the front office would take care of the fare. He also told me what to say to the taxi driver. He made our stay there very pleasant. We will be back. Thanks Mike for your outstanding customer service.

Date of stay: October 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LeeYNB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick R, Guest Relations Manager at Holiday Inn Express & Suites Phoenix-Tempe, an IHG Hotel, responded to this reviewResponded April 16, 2014

Dear Lee,

Thank you for such a kind review about our property and staff, and as always thank you for choosing us!

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