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“Typical Best Western” 4 of 5 stars
Review of BEST WESTERN Inn of Tempe

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BEST WESTERN Inn of Tempe
2.0 of 5 Hotel   |   670 North Scottsdale Road, Tempe, AZ 85281   |  
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Ranked #9 of 46 hotels in Tempe
Horndean, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Typical Best Western”
4 of 5 stars Reviewed July 24, 2013

Best Western think of everything - well supplied rooms with all toiletries and equipment you would expect. Fantastically comfortable bed but not much of a view. Very helpful reception staff. The only down side was the plastic cutlery and paper plates used for breakfast (although the breakfast was very good). I was also disappointed to see the reception staff smoking out the front of the hotel - surely they could go somewhere more discrete to smoke? Otherwise a lovely stay.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick R, Guest Relations Manager at BEST WESTERN Inn of Tempe, responded to this review, August 1, 2013
Dear Sue, Thank you for you kind words letting other travelers know about us! And we definitely take you suggestions into consideration. We hope that when you are in Arizona again you will think of us!
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193 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Harrisburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

Excellent location for easy access to Arizona State University, associated apartment complexes and Tempe Marketplace(outdoor mall). Very tasty hot breakfast bar which is complementary.Located just off the interstate. Denny's Restaurant next door. Amenities included a fitness room and lap pool as opposed to a regular pool.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick R, Guest Relations Manager at BEST WESTERN Inn of Tempe, responded to this review, August 1, 2013
Thank you Alison for taking the time to let people know about us! We are so pleased that our property worked well for you, while you were visiting Arizona State University. We look forward to your next stay with us!
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Tempe, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2013

I stayed at this hotel mid July. I only picked it, because it was close to where I needed to go, needed a shuttle, and a hotel that allowed a cat. I was very pleasantly surprised. The hotel was very nice, room was very comfortable and clean and staff was very helpful since I was traveling alone with an animal. Far exceeded my expectations

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick R, Guest Relations Manager at BEST WESTERN Inn of Tempe, responded to this review, August 1, 2013
Thank you Joan, we are very glad to hear that you were happy with your stay; and as always, thank you for choosing the Best Western Inn of Tempe.
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Ireland
Top Contributor
57 reviews 57 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 10, 2013

We spent a night here following a long flight to Phoenix. Its on a busy highway with many motels. Even though we knew the address and the street signage was good we could not find the Best Western. Eventually we got help at a gas station. We had passed thr hotel three times looking for a big sign. Actually there is just one small sign on the roadside and the hotel is behind a Dennys, just at the freeway ramp. The hotel itself was fine with friendly receptionists. The room was large, two double beds, a clean bathroom with a powerful shower. The air conditioner was quite noisy and there was some traffic noise, but not enough to keep you awake. There is a gym and pool.
There is no restaurant and nearby dining options seem to be limited so we went to the Dennys; adequate, but the cheery, friendly waitress made it better.
Breakfast was good. Waffles, eggs etc were available along with the usual cereals.
All in all, the Inn is nothing special but more than adequate for a night or two.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Patrick R, Guest Relations Manager at BEST WESTERN Inn of Tempe, responded to this review, June 13, 2013
Dear Mr.Mcharan,

We are sorry to hear you had a difficult time finding our property. I completely agree that the signage in this area is on the smaller side, due to Tempe restrictions. We always encourage guests, that if they are lost or have questions please call us, there are no directions better than from the source.
Also, thank you for complimenting our Front Desk staff, customer service is priority here, and it is great to read that as a Guest Relations person!
As always, thank you for choosing Best Western Inn of Tempe.
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North Carolina
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 18, 2013

The accomodations were clean and comfortable. The pool(s) are freezing, even when it was 100 degrees outside! Understand why, but do not care for the restricted water pressure in the showers.
What made this hotel rate Very Good vs. Average was a particular employee, Assistant Manager, Jill Kropfl. She went beyond what one would usually expect from any hotel staff member. Her professionalism, understanding and decision making makes her a Shining Star in the hospitality business.

Room Tip: Put the air conditioner on 62 degrees and the fan on High! It's the only way you'll stand a...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at BEST WESTERN Inn of Tempe, responded to this review, May 27, 2013
First, we would like to thank you for informing us about the spa, we did have to have a repair made on it last week. I do apologize for any inconvenience that this situation caused.

Second, we are glad Jillian went above and beyond to assist you, Customer Service is our biggest concern, and we are happy that your needs were addressed!
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Oregon
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 18, 2013

Nice staff and convenient shuttle from airport/to ASU ($2.50 charge for ASU drop-off). Hotel felt like updated 70's, but still little things needed work (paint touch-up, light switches worn so needed on/off to work, loud bathroom fan). Small bathroom. The pools are lap pools, not usual swimming pools. Location is right off the freeway with a Denny's on-site and In-n-Out across the street. Breakfast was the usual with hot items, waffles, four cereals, breads, etc. Good selection, but didn't care for the coffee (not a snob, just think it was instant and/or the water). The bed was comfortable, but what's up with the pillows? (small, nearly square, almost decorative)

Room Tip: South-facing rooms (parking side) have a view, not of freeway.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at BEST WESTERN Inn of Tempe, responded to this review, May 28, 2013
Thank you for your feedback on our property, we are glad that we were a good value near where you needed to be! As always, thank you for choosing the Best Western Inn of Tempe.
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Mesa, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 30, 2013

We recently stayed here for it's proximinity to "everything" that's Tempe/Scottsdale. We were able to check in early and relax prior to going out that evening for drinks, dinner, and a comedy show at the Improv. The shuttle service eliminated any worries and was very convenient for the activities we had planned. The staff was very friendly- from check in to check out.

Room Tip: Even though we had a highway view (north) from our room- the noise was very minimal. South facing ro...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice R, Guest Relations Manager at BEST WESTERN Inn of Tempe, responded to this review, May 28, 2013
Thank you Sir for letting people know how close we are to some of the venues in Downtown Tempe. We are glad that our shuttle service was convenient for you to get back and forth from the Tempe Improv.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Inn of Tempe

Also Known As:
Best Western Inn Of Tempe Hotel Tempe
Best Western Inn Of Tempe Hotel
Best Western Hotel Tempe
Best Western Tempe
Tempe Best Western
Address: 670 North Scottsdale Road, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Tempe
#12 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn of Tempe 2*
Reservation Options:
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