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“Nice stay” 4 of 5 stars
Review of Comfort Suites Airport Phoenix

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Comfort Suites Airport Phoenix
3.0 of 5 Hotel   |   1625 S 52nd St, Tempe, AZ 85281   |  
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Ranked #20 of 46 Hotels in Tempe
San Diego, California
1 review
1 helpful vote 1 helpful vote
“Nice stay”
4 of 5 stars Reviewed July 1, 2014

Accommodations at this hotel are perfect, the pool was clean and maintained which is great to enjoy in the evenings. The location is great, and the staff very friendly and attentive. The room was very clean, comfortable and high quality even though I purchased it at a lower rate. The room comes with a large free breakfast that makes it a perfect stay. I will be back for sure.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
    57
    57
    24
    12
    8
See reviews for
51
41
8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Tooele, Utah
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 26, 2014

We needed a shuttle to and from the airport, and they were quite accommodating. The room was clean and comfortable. The breakfast had many good choices. The only complaint was in regards to the air conditioner. It came on and went off all through the night.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 15, 2014

I stayed at this hotel on Friday June 13, 2014. Arrived at 11:30 PM and was pleasantly surprised when I first entered the room. Bathroom was very clean, beds were clean and room was clean. AT LEAST IT THOUGHT SO. Went to sleep right away, as my son and I had been driving for 6 hours. Bed was VERY COMFORTABLE.

Woke up in the morning and realized that I was the MEAL for the night. I must have had 1000 bites all over my body. It was so bad, I almost went to an emergency room. When I contacted the front desk and asked for the manager, I was told the manager was out until Monday. I told the front desk employee that I stayed not to give the room to anyone and to make sure it was fumigated, as I was eaten alive by BED BUGS. She acted as she did not give a damn. I stayed in room 230. Stay the hell out of it, unless you want to be dinner. :-) It is funny, I was going to write something good when I first walked in the room. Jesus, I guess beware of what you don't see. It is Sunday evening and I have medication all over my body. Look like a freak from movies. So, if this happens to you, don't say no one told you so.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
Dear aen199,
I strongly believe you're confused us with another hotel you've stayed at. We're very cautious about bed bugs, so as soon as I read this comment I called pest control and they couldn't find nothing. I've contacted people who stayed in room 230 on Friday, June 13th to see if there's anything we can help them with, but they had no idea what I was talking about. I also don't understand why you couldn't talk to me in the morning since I was the one at front desk that morning. If you would like to contact me directly you may call me at 480-446-9500 and I will be happy to answer all your questions and concerns.
Thank you!
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New Bedford, Massachusetts
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 9, 2014

Room clean and comfortable. Breakfast was average for hotels. Airport shuttle very convenient. The pool was very dirty and when I went to get the net to clean some of the debris, found it was broken. Desk clerk was not very friendly. Would stay again hopefully will find some changes.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HUNTINGTON
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 7, 2014

Nice place, most Comfort Inn Suites are. Pool was very nice and clean. Two problems: First the air conditioner was much too loud, and so was the unit in the corridor. Both sounded like diesel engines. Tried to shut it off at night but it was much too hot. Second problem was the fact that the 'dead bolt' for our room would not latch, no matter how I tried to lock it. I hope our room was the exception and I would give this place another try I have similar travel arrangements in the future as I almost always stay at Comfort Inns.

Room Tip: Always check out everything in you room before settling in. Even if it's late and your tired.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
We would like to thank you for taking the time to leave your comment. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

The stay here was perfect! The pool is well maintained and a perfect temp for the 100+ degree days! It is right next door to everything and the staff goes out of their way to make you feel right at home! The beds are very comfy and the rooms are clean. I purchased a cheaper room but the quality was still amazing! I will come again for sure! The rooms come with a bigger complimentary breakfast that leaves you satisfied until lunch!

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
Thank you for taking the time to leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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Winters, California
Top Contributor
83 reviews 83 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed May 29, 2014

Although this is an airport hotel it seems to be fairly well insulated, as the air traffic noise was barely noticeable. The furnishings are in good repair, as is the facility in general. The property is very clean and well maintained. Staff is very friendly and the breakfast is good. The fitness room is a little on the small side with only one treadmill, one elliptical, and one stationary bike. I would not hesitate to stay here again; well worth the money!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, July 22, 2014
Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport Phoenix

Address: 1625 S 52nd St, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Airport Phoenix 3*
Number of rooms: 92
Official Description (provided by the hotel):
Renovation to be completed by summer 2009! All suite property in quite location close to 1-10 and just minutes away from the Phoenix Airport, ASU, downtown Phoenix, Old Town Scottsdale and Tempe Town Lake. Our hotel offers free wireless Internet, deluxe continental breakfast and outdoor pool. All of our rooms include voicemail, microwave, fridge, hairdryer and iron. Ask about our Park & Fly rate if you would like to leave your car in the hotel parking lot. ... more   less 
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Also Known As:
Comfort Suites Airport Phoenix Hotel Tempe
Comfort Suites Tempe
Tempe Comfort Suites

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