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“Decent hotel and good value” 4 of 5 stars
Review of Comfort Suites Airport Phoenix

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Comfort Suites Airport Phoenix
3.0 of 5 Hotel   |   1625 S 52nd St, Tempe, AZ 85281   |  
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Ranked #21 of 46 hotels in Tempe
Ballymena, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Decent hotel and good value”
4 of 5 stars Reviewed August 21, 2013

This is a pretty good hotel about 10 minutes or less (via the FREE shuttle) from Phoenix SkyHarbor Airport. There is a (free) telephone at the airport where you can phone the hotel to order the shuttle. Check-in is simple and the staff are courteous. There are 2 computers at the top of the stairs, with printers that actually work, unlike some hotels I've stayed in. The swimming pool is excellent and is clean and well maintained, as is the fitness suite. The only drawback to this hotel is the breakfast. Don't get me wrong its a decent breakfast, but there's something missing and I honestly can't put my finger on what it is. Perhaps its just the choice which I feel is maybe a bit limited. There is coffee available 24/7 in the breakfast area but staff need to check it regularly as I went a few times to get some and it was cold.
Overall this is a pretty good hotel at a very reasonable price and I would certainly recommend it.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Show Low, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2013

We stayed her on Wed, July 17-18. The place was very clean, very nice, and the staff was friendly and courteous. The breakfast was good, the room was spacious and the amenities were plentiful. The fridge, micro and coffee maker made our stay more like home. We were very impressed with this place in comparison to a few others we've stayed at recently. We thought it was very well maintained and quite luxurious, also.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2013

I had a terrible stay here. I drove all day with my friend visiting from Austria to this hotel. Her plane left at 11 that night and I was going to stay the night at the motel. I expected that we could go out to dinner and she could take the shuttle to the airport from the hotel. The front desk lady said she could not take the shuttle since we didn't notify her 24 hrs in advance of needing the shuttle. There were no exceptions she said. I told her the reason I selected this motel was so my friend could take the shuttle. She did not care. Then the door entry was broken to my room and she would not reassign me another room as I requested, instead she said I had to keep trying it. The third time I went back to the front desk, she sent a man with me to assist in opening the door. On the fifth or sixth try he got it to open and left. I had much trouble getting it to work each time I needed to get in. I will not stay here again, ever.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escondido, California
2 reviews
5 of 5 stars Reviewed May 22, 2013

Our stay in Tempe at this hotel was one of the BEST in our recent travels from Escondido, California to Trinidad, Colorado and RETURN to our home. We have been members of Comfort Inns for several years now and have not changed hotels because MOST OF THE TIME we have been completely satisfied, not only with the room, but with the fine breakfast that is served.

We will continue to travel later this month and into June - from Escondido, CA to Idaho Falls, Idaho, and back home. Our family lives in Colorado, Idaho, and Minnesota! Lots of grand-
children and GREAT Grandchildren to watch as they grow into adulthood.

We are very fond of the "suites" which add a "luxurious" touch to our stay.

Thank you so very much.

Carrol D. and Shirley Watson.

Room Tip: Stay away from train service. Enjoy the breakfast as you not only enjoy the food but often meet tra...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
95 reviews 95 reviews
12 hotel reviews
Reviews in 38 cities Reviews in 38 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 17, 2013

We were in a top floor room and very pleased with the cleanliness and the comfort of the 'suite.' Our room had 2 queen beds, sofa and chair and didn't feel cramped. We enjoyed their hot breakfast and Happy Hour food. When we checked in, there were fresh cookies available at the desk. Friendly and helpful staff. Close to airport...though it can be a little tricky getting off on the right exit if you are returning a rental car. Leave early!

Room Tip: Top floor away from elevators...very quiet.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 14, 2013

Clean rooms, excellent service, maid personnel were eager to clean, the pool was perfect and the afternoon food was welcome :). They had prepared to-go breakfast bags for travelers leaving before breakfast was set out...a nice touch.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

I got stranded at PHX overnight.
Got reservation easily by phone and they sent shuttle to pick me up at the airport.
Nice place. Nice people. 4:15 AM shuttle back to airport on time and friendly.
Recommended.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this review, May 10, 2013
Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport Phoenix

Address: 1625 S 52nd St, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 46 hotels in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Airport Phoenix 3*
Official Description (provided by the hotel):
Renovation to be completed by summer 2009! All suite property in quite location close to 1-10 and just minutes away from the Phoenix Airport, ASU, downtown Phoenix, Old Town Scottsdale and Tempe Town Lake. Our hotel offers free wireless Internet, deluxe continental breakfast and outdoor pool. All of our rooms include voicemail, microwave, fridge, hairdryer and iron. Ask about our Park & Fly rate if you would like to leave your car in the hotel parking lot. ... more   less 
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Also Known As:
Comfort Suites Airport Phoenix Hotel Tempe
Comfort Suites Tempe
Tempe Comfort Suites

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