Booked the hotel with free breakfast, and when we asked for the free breakfast, starbucks kiosk person said no free buffet. We were in a rush for an ASU appointment and paid just under $20 for seemingly micro french toast and oatmeal. I could not find the receipt later in the day for a refund. The desk person looked through the receipts, but then realized that cash puchases do not generate a hotel copy. I was to seek out the kiosk person the next day to see if she recalled me and our order...
We found out that we are to sign a full room charge, and the computer will determine if the charge goes on our bill. I am annoyed at myself for losing the receipt, and the hotel for the lack of clarity on their procedures. It's only $20, but I'm annoyed. We usually seek out Marriotts, but in our next few appointments at ASU I will look at the other hotels serving the campus.
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- Also Known As:
- Courtyard By Marriott Tempe Downtown Hotel Tempe
- Courtyard Tempe Downtown
- Tempe Courtyard
- Tempe Marriott