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“Fabulous! !” 5 of 5 stars
Review of Residence Inn Tempe

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Residence Inn Tempe
3.0 of 5 Hotel   |   5075 South Priest Drive, Tempe, AZ 85282   |  
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Ranked #6 of 48 Hotels in Tempe
1 review
“Fabulous! !”
5 of 5 stars Reviewed April 16, 2014

It was great! Super value for the price and great location. Jennifer, at the front desk was amazing! She took care of all our needs during my stay to celebrate my daughter's 9th birthday with her friends for a slumber party. Jennifer also did a wonderful job with getting our room in the desired area in which I requested. The only downfall was my request for an early check which was unable to be granted due to the previous guests checking out at 12 noon. Other than that we really enjoyed our stay. Last but not least, our double room was spacious and very up to date.

Stayed April 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnTempe, Guest Services at Residence Inn Tempe, responded to this review, May 19, 2014
Ja Lannell J., Thank you so much for your recent review. We are happy you had a pleasant stay for your daughter's 9th birthday. We strive to ensure our guests feel at home and comfortable. Our employees enjoy helping make our guests' stays memorable. We truly hope you will stay with us again in the future so we can go above and beyond to make your stay one you will positively tell stories about!
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69 reviews from our community

Traveler rating
    34
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    10
    1
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Las Cruces, New Mexico
1 review
5 of 5 stars Reviewed March 30, 2014

The staff is very friendly and helpful. I just got back from my third business stay at this hotel, and it is nice to continue to see smiles on the faces of the employees with each return visit. It is nice to hear that the employees enjoy their job so much that it makes it easy to come to work. Business travel is tough, and it is nice that the staff is so accommodating to the visitors needs. I look forward to my future visits to the Residence Inn in Tempe and look forward to catching up with the staff to see how they are doing? Thank You for your support and kindness.

Green Features: It is nice to know that this hotel enforces their non-smoking policy. I have been to hotels where people smoke around the outdoor food and pool area. This has never happened at this Hotel.
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnTempe, Guest Services at Residence Inn Tempe, responded to this review, May 19, 2014
Paul, Thank you so much for your recent review. We are happy you had a pleasant stay and that our employees' joy in their jobs showed. We look forward to making your next stay more enjoyable than the last. We have additional staff, so you will see some new, smiling faces, eager to make your stay top-notch!
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Fremont, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2014

Into 3rd night of a 8 night day. There has been a change in management since last year when we stayed here. Breakfast service needs help. Not enough workers to keep buffet items full. Had to go to room to get hot water. Current staff unable to handle the flux of the morning crowd. I get the feeling that this only a job for the staff. Not really into the "customer experience". Other issues with this property, however that is another post. Will look for a different property for next year's stay.

Room Tip: East side does not get the morning sun.
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, March 18, 2014
Hello and thank you for your review. Since you are still in house please feel free to stop by and speak to myself or the Operations Manager. Unfortunately, over the weekend there was a piece of kitchen equipment that failed and was unable to be repaired until Monday afternoon. That had a huge effect on the speediness and quality of breakfast and for this I apologize. The team tried to make the best of the situation with being sold out and down a crucial part of the kitchen. Again, if there are other concerns please feel free to stop by and speak with one of us. We as a hotel cannot improve if we do not hear from our guests so thank you for taking the time to review our hotel.
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Top Contributor
84 reviews 84 reviews
39 hotel reviews
Reviews in 47 cities Reviews in 47 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 3, 2014 via mobile

Was here for work. Lots of places to eat and a huge mall not far away. Rooms were ok. Mine kind of had an odor of cats.. Maybe because it was on the first floor? Nice pool area to catch some sun. Not too far from airport and major roads. Would stay here again

Stayed February 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, March 13, 2014
Thank you for taking the time out of your schedule to review our hotel. I am sorry to hear that your suite had a “smell.” In the future, we could have relocated you so that you would have been more comfortable during your stay. Thank you again and we hope to see you when your travels bring you back to Tempe.
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Boulder, CO
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 23, 2014

Please note that my reviews compare SIMILAR properties against each other, so this Residence Inn is rated Very Good agains similar hotel types.

I spent one night at the Residence Inn on Priest Drive in Tempe in February 2014. Checkin was quick and efficient and the staff that I encountered all had smiles for the guests and were great to interact with.

As a Marriott elite member, I was given a larger "upgraded" room that had a living room with fireplace and a separate bedroom. The room was modern, clean and obviously renovated fairly recently. The full kitchen had attractive cabinets and a good layout with a breakfast bar featuring three stools and a granite countertop!

The work desk in the living area was adequate but not oversized and the work chair was quite comfortable.

The bedroom and bathroom were both typical Marriott Residence Inn and comfortable, clean and functional.

The hotel provides a typical Residence Inn breakfast.

I have two reservations about this property, first is the location right on a busy street. My room was located along Priest Drive and the loud trucks, cars and motorcycles could be heard in the room throughout my stay. If I return to this property I will request a room away from the highway, if at all possible.

My second reservation is about security and drops the hotel from an Excellent to Very Good rating. This hotel is in a major city and in a high traffic area that may include some sketchy folks on the main streets near the property. Many of the rooms in this hotel have room access that is outside and accessible from the parking area with no requirement to proceed through the lobby to get to the rooms. I was wary about the neighborhood and would have been much more comfortable in a hotel that required everyone to pass through a lobby to get to the rooms. There are a few rooms in the "gate house" that have this requirement, but most rooms appear to have outside uncontrolled access.

Room Tip: Get away from Priest Street for a quieter experience and request a room in the gate house in a secur...
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, March 13, 2014
Thank you for your very thorough response and honest feedback. It is great to hear from our guests so that way we can improve. In terms of your reservations, I completely understand and have been working on improving the road noise. We recently changed out some windows to more noise resistant to try to help eliminate the amount of noise heard in the suites. We will continue to try to find alternate solutions.

Thank you again for taking the time to give us feedback on your stay.
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Indiana
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 15, 2014

Price, Service, Accommodations, just wonderful. The staff offers, for no charge, a grocery service. You make out your list and they will get your groceries ( you pay for the groceries, but not for the service of them shopping and stocking your room.
Breakfast every morning and Dinner and Social Hour(s) Monday through Thursday

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, February 18, 2014
Thank you so much for taking the time to write a review of our hotel!

We appreciate your kind words and are glad to hear that our amenities made your stay more comfortable.

We hope to have you back for your next trip into the valley of the sun!
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Toronto
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 9, 2014

Had a great stay here because of the very large room with a well equipped, brand new kitchen. We had a room away from Priest drive that was extremely quiet. The breakfast was also great with a selection of fresh fruit, hot items, pastries, and even rice porridge.

Location is good being right off I-40. There's a CVS next door and a fry's grocery store about a mile away.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review, February 11, 2014
Thanks so much for taking the time to write a review for our hotel!

You're right that we're centrally located and close to most anything you would need. Also, our rooms are, in fact, larger than the average hotel room and kitchens allow for those extra comforts from home.

I am glad to hear that you had a favorable stay and welcome you to stay with us anytime you're in the area!
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Additional Information about Residence Inn Tempe

Address: 5075 South Priest Drive, Tempe, AZ 85282
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Tempe
#5 Family Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Tempe 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Residence Inn Tempe, Arizona Hotel is an ideal lodging choice near ASU. We provide just what you need to maintain your normal pace when planning an extended stay in Tempe. You’ll enjoy a modern lobby designed with a variety of comfortable spaces offering free wireless high-speed internet and various options for refueling at The Market. Our Tempe, AZ hotel’s spacious guest suites each feature a sectional sofa, an ergonomic desk and well-designed bathrooms. Fully-equipped kitchens complement each suite's separate spaces for eating, sleeping and working. When you choose us for your extended stay hotel in Tempe, take advantage of your fully equipped kitchen and don't miss our free hot breakfast featuring a variety of healthy and freshly made selections. Finish the day right at our evening Social Hour, where you can relax and recharge with complimentary drinks and light fare. At our Residence Inn All-Suite Hotel in Tempe, we give you everything you need to maintain your balance and thrive. ... more   less 
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Also Known As:
Residence Inn Tempe Hotel Tempe
Tempe Residence Inn

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