I had higher expectations for a four star hotel. What does a hotel have to have to get that rating anyway? Apparently not including parking, a refrigerator, drinking water or breakfast.
Most of the staff was friendly and helpful. Though there were exceptions--such as the valet who disdainfully approached my car and then looked at me in disgust when I said I was only quickly running in to ask the front desk a question. Or the front desk person who lied about there being a locked up fridge in the cupboard in the room, "There's nothing in there," she said. "That's not for guest use," when we pointed out that there was a cord and refrigerator coils at the back of the cupboard. Honesty would have been better. It's fine if the fridge was broken or they had discontinued that amenity, but being lied to was not appreciated.
For the price. I expected more than a pretty drive to the front and pool area. Though those were very nice. Especially the pool area. And we loved the drinking water stands at different locations around the property.
- Official Description (provided by the hotel):
- Impressive Mountaintop Conference Resort with view of Phoenix & Valley of the Sun located in center of historic Twin Buttes area. ... more less
- Reservation Options:
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- Also Known As:
- The Buttes, a Marriott Hotel Tempe
- Marriott Hotel Tempe
- Marriott Hotel Buttes
- Marriott Tempe
- Tempe Marriott