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“A nice hotel” 4 of 5 stars
Review of The Buttes, A Marriott Resort

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The Buttes, A Marriott Resort
3.5 of 5 Resort   |   2000 Westcourt Way, Tempe, AZ 85282 (Formerly Wyndham Buttes Resort)   |  
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Ranked #11 of 48 Hotels in Tempe
Glendale, Arizona, USA
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
“A nice hotel”
4 of 5 stars Reviewed March 9, 2013

This is a level 5 (on a 1-7 scale, 7 being the highest) hotel and it shows. They treated us very well here. We are Gold Elite Marriott Rewards members, and we carry the Premier Marriott Rewards credit card. We stay at Marriott properties all the time and this is by far our favorite. Rewards members get to fill out a form to choose from a list of amenities at registration. We chose beer and pretzels. We got three 12 ounce beers and a decent portions of pretzels delivered to our room not long after we arrived. The room with a king bed is spacious and the bathroom and in room amenities are above average. The one down side is the layout of the property. There are very long walks required to get from the lobby to your room, and I do not like having to pay for parking or the net. At this level and at these prices, nickel and diming me is not going to get you the highest marks. Still, I recommend this hotel to folks heading to the Tempe Az area.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle S, Director of Rooms at The Buttes, A Marriott Resort, responded to this review, March 31, 2013
Thank you for taking the time to leave some feedback in regards to your stay with us. We take pride in our staff service here at The Buttes. Hopefully your next stay will be with us after our renovations and modernizations. We look forward to being your destination spot while visiting the Tempe area.
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824 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2013

My wife and I had checked in to another resort in Phoenix, and were terribly disappointed when we opened the door to our room. It was NOT what we had expected. The staff at that resort were initially not helpful at all. I called the Buttes and Amber Lynne took the call. She went way beyond what was required, and was the first bright spot in a very long afternoon.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle S, Director of Rooms at The Buttes, A Marriott Resort, responded to this review, March 7, 2013
Thank you for taking the time to share how wonderful the staff is here at The Buttes. We truly take a lot of pride in having the friendliest staff in the Valley. The team here is wonderful and as one of their leaders, and on behalf of the other leaders of management, we are proud of them. So thank you again and we look forward to servicing your future stays.
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Yorba Linda, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

Second time staying for spring training love it i will not stay any ware else in Arizona , the greatest service and the most friendly people, nice pool great views and next door to angels spring training field no need for a car you can just walk and they
Will pick you up if you don't want to walk after the game Shawn at the pool bar is the best !

Room Tip: Book ahead of time
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle S, Director of Rooms at The Buttes, A Marriott Resort, responded to this review, March 5, 2013
Thank you for taking the time to share your feedback in regards to The Buttes. We love taking care of our Spring training guests. This by far is our favorite time of year. Thanks again and we look forward to many more Spring Training's together. Thank you
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Minnetonka, Minnesota
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 3, 2013

Amazing customer service. I spent one week at the Buttes Marriott for work and then transferred over to the JW Marriott at Camelback and hands down The Buttes Marriott was superior in customer service. Clean and spacious rooms! Very engaged staff.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle S, Director of Rooms at The Buttes, A Marriott Resort, responded to this review, March 5, 2013
Thank you for taking the time to express how wonderful the staff service is here at The Buttes. We truly enjoyed servicing your stay and thank you for the 5 star rating. Please come visit again the next time you are in the area. We will gladly share your feedback with the staff.
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Phoenix, Arizona
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2013

Spent March 1st at this wonderful resort, with friends in town on business. They had been there all week and I just dropped by for dinner and a swim. Well, we had such a good time at the pool I decided to stay and am so glad I did. The pool staff is terrific, always on hand with a drink, fresh fruit, a towel, a snack, whatever you need. I had the ceviche, which was out of this world, nice and fresh. A Phoenix native, i thought 78* was a bit cold to swim but the pool had plenty of hardier souls willing to brave the water. Live music all afternoon and beautiful surroundings made a lovely day. We had reservations at the hotel restaurant and scored a table at the window, terrific view at sunset of the skyline. Steak prepared perfectly and an ambitious wine list. Beds super comfortable, I couldn't have asked for a more perfect spur of the moment getaway! To the hotel manager who made the rounds inquiring, midafternoon, kudos to your staff, sir, most impressive.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle S, Director of Rooms at The Buttes, A Marriott Resort, responded to this review, March 3, 2013
Thank you for another 5 star review for The Buttes. We take pride in having the friendliest staff and great property. We appreciate your time and stay. Please stay again in your future visits to Tempe. Thanks again.
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Rockville, Maryland
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 2, 2013

I travel frequently to PHX and Tucson for business and need to stay within per diem. I have stayed at more than 10 properties in PHX , hotels and resorts and like the Buttes the best. It is very close to PHX and highway I-10 and easy to get to any where. It is very pretty the way the hotel is craved into the mountain. The pool is always lively with conference or baseball spring league folks. A fun and high class place.

Room Tip: I like my room close to elevator and pool ( I don't mind city view),
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle S, Director of Rooms at The Buttes, A Marriott Resort, responded to this review, March 3, 2013
The Buttes welcomes back baseball fans, and thank you for taking the time to share your great experience with others. We love being the destination of the Angels spring training fans, and all the fun that goes into making the best memories. Thank you again for another 5 star review. We appreciate everything, and look forward to many years... Thanks
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2013 via mobile

As a supervisor of large groups of employees I pay close attention to customer service practices. While at The Buttes resort for our company conference, we had the pleasure of meeting Chris! Chris was our shuttle driver, bellhop & tour guide! He was very friendly & knowledgable about the area and being the first person to have contact with us at the door he exuded what a company would want as its first impression! Throughout the week we saw Chris several times and he always had a smile on his face and asked if there was anything he could do to assist us! He is the model of professionalism and if my business wasn't 2000 miles away I'd seriously have to recruit him!! ;-) Thanks for giving us a wonderful experience in Tempe, AZ!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle S, Director of Rooms at The Buttes, A Marriott Resort, responded to this review, March 3, 2013
Thank you for taking the time to mention the outstanding service received from the guest service staff, especially Chris. He is an outstanding example of the staff here at The Buttes. All of our teams enjoyed your group thoroughly and we look forward to entertaining the group again this coming May. Thank you ladies. We had just as much fun as you did.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Buttes, A Marriott Resort

Address: 2000 Westcourt Way, Tempe, AZ 85282 (Formerly Wyndham Buttes Resort)
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Tempe
#4 Family Hotel in Tempe
#7 Romantic Hotel in Tempe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Buttes, A Marriott Resort 3.5*
Number of rooms: 353
Official Description (provided by the hotel):
Impressive Mountaintop Conference Resort with view of Phoenix & Valley of the Sun located in center of historic Twin Buttes area. ... more   less 
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Also Known As:
The Buttes, a Marriott Hotel Tempe
Marriott Hotel Tempe
Marriott Hotel Buttes
Marriott Tempe
Tempe Marriott

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