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“Nice Stay” 5 of 5 stars
Review of Quality Inn Airport Tempe

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Quality Inn Airport Tempe
1550 South 52nd Street, Tempe, AZ 85281   |  
Hotel amenities
Ranked #41 of 48 Hotels in Tempe
Mobile, Alabama
1 review
2 helpful votes 2 helpful votes
“Nice Stay”
5 of 5 stars Reviewed July 30, 2012

I stayed here because a friend of mine who works with the airlines had recommended it. I have stayed at a few Quality Inns over the years and this one is the best thus far. I stayed two nights at this location and have no complaints. I was very happy with my room and our service. My wife complained about their selection of wine but only in a joking manner as it was complimentary. Our room was comfy and cool and the shuttle could not have been more convenient. I would definitely recommend this Quality Inn. Thanks.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management85281, Manager at Quality Inn Airport Tempe, responded to this review, July 31, 2012
Dear Guest,

Thank you for the kind words and taking the time to leave a review. We are very glad you enjoyed your stay and look forward to having you as our guests again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    19
    18
    22
    22
    31
See reviews for
31
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25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Arizona
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 25, 2012

This hotel may be convenient to the airport (they have a shuttle), but that's about it. We stayed overnight following a concert rather than driving back to Tucson. We had a free night coming through the Choice awards program, so the stay didn't cost us anything. However, the hotel seemed too run down and the staff didn't seem to care. The place needs more than a paint job. The toilet/bath area is very small. A curved curtain rod sticks out over the toilet. The curtain was centered in the opening when we arrived meaning a tall person's head would rub against the shower curtain if standing at the toilet. I'm 5'2" and it was in my way. There was rust in the corners in the bathroom. Some of the towels were dingy but others were okay. In the main living area, one wall had a 1 foot square section that been patched but not yet painted. There were cob webs at the wall/ceiling area. The mattress seemed hard - we joked that they put a sign on the bed saying it was a Quality mattress, otherwise we might not have noticed. However, we did sleep well enough. The air conditioning kept the room cool, but it felt humid - that may have been weather related as a summer storm had come through. The carpet was stained and just generally old looking. The morning breakfast was very minimal: waffles, only one cold cereal choice, hard boiled egg, yogurt, a mixture of pastries/bagels and the expected juice/milk/coffee choices. There was a picture of scrambled eggs and sausage but none to be eaten. We arrived for breakfast one hour before the end of the designated breakfast hours. I overheard other guests commenting on the lack of choices, too. One guest had to ask the staff to check if there was more yogurt as no staff member was taking care of the breakfast area which I've seen in other hotels. The general responsiveness of the staff was not up to my expectations. It seemed like they didn't really care. They do have a little bar area in the lobby - but we don't drink. Some nice things: lots of counter space in the bathroom sink area, a refrigerator (but it failed to keep our Blue Ice blocks frozen), microwave, and coffee pot in the room. We won't return to this location.

Room Tip: All doors open to the outside, so for a bit more security ask for a room facing the inner/pool area.
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management85281, Manager at Quality Inn Airport Tempe, responded to this review, July 31, 2012
Dear Guest,

Thank you for leaving a review so we are able to address the situation. We are very sorry you had a poor experience staying at our hotel. I can assure you this will not happen again. We would love if you gave us another chance and be sure to request a renovated room as we continue to renovate more and more of our rooms. We are in the process of improving our breakfast selections and again apologize for not meeting expectations.
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Spokane, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2012

I 've been staying here at least once a month for the last 6 years. The hotel staff is very friendly, the rooms have been remodeled, they added a lobby beer and wine bar with free drink coupons and large screren TV, there is a full breakfast with complimentary newspaper, swimming pool, jacuzzi and compplimentary internet service. It is minutes away from the highway and 5 minute drive to downtown Tempe restaurants and bars. There is free shuttle service to and from the airport. Last but not least, they have very good nightly room rates.
Michael

Room Tip: King bed, first floor, front of pool Also...the Sheraton hotel next door has a restuarant and bar i...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management85281, Manager at Quality Inn Airport Tempe, responded to this review, July 31, 2012
Dear Guest,

Thank so much for the review; we enjoy having you stay with us and appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2012

great staff, great service, great location, and a great bar. its just a great place to stay at.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management85281, Manager at Quality Inn Airport Tempe, responded to this review, August 1, 2012
Dear Guest,

Thanks for the great review, we really appreciate that and your business. We look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tempe, Arizona, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2012

This hotel went above and beyond for my family and I. We had no problem getting a late night shuttle form the airport. Also while we stayed we were able to take advantage of the complimentary area shuttle which took us to Mill Avenue and wherever else we were in need.
This hotels staff was very friendly and helpful. The rooms were clean & the lobby had complimentary happy hour and a full American breakfast buffet for our family in the morning. We experienced a delightful stay while visiting relatives in the area.

We Will definitely be back!!! Thanks Guys :)

Room Tip: The room we stayed in was newly remodeled. I think all of them are.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management85281, Manager at Quality Inn Airport Tempe, responded to this review, August 1, 2012
Dear guest,

You are very welcome! Thanks so much for the kind words. We are glad you enjoyed your stay and that everything worked out so well. We are excited for your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 3, 2012

I am in the travel business and have stayed at this hotel about 25 times a year for the past 10 years. It is 10 minutes to the parking garage at Sky Harbor! The employees here are managed like a family. The rooms have been upgraded over the years like the trends in the industry. The a/c's are cold and all the rooms and facilities are very clean. Great salt water pool and close to many restaurants. If anyone asks me where to stay at the Phoenix airport I say THE QUALITY INN AIRPORT on 52nd Street in Tempe! Plus it's right down the street from ASU! How can you lose? Did I mention the great rates?

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management85281, Director of Sales at Quality Inn Airport Tempe, responded to this review, August 1, 2012
Dear guest,

Awesome review. We are very happy you enjoy and support our hotel. We will continue and only improve along the way. Thanks so much!
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Tempe, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2012

we had a good time. breakfast was great . the staff was very helpful. the bar was great. free drinks. just lovely time.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management85281, Director of Sales at Quality Inn Airport Tempe, responded to this review, August 1, 2012
Dear guest,

Thanks for the review. We are glad the enjoyed our breakfast buffet. It's hard to go wrong with free drinks. Thanks again and we look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Airport Tempe

Address: 1550 South 52nd Street, Tempe, AZ 85281
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 48 Hotels in Tempe
Price Range (Based on Average Rates): $
Number of rooms: 100
Reservation Options:
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Also Known As:
Quality Inn Tempe
Tempe Quality Inn

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