We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable Stay with Great Breakfast” 4 of 5 stars
Review of Embassy Suites Hotel Phoenix - Tempe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Embassy Suites Hotel Phoenix - Tempe to your Saves list
Embassy Suites Hotel Phoenix - Tempe
3.5 of 5 Hotel   |   4400 South Rural Road, Tempe, AZ 85282   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Go Crazy @ AZ Mills Mall
Ranked #18 of 48 Hotels in Tempe
Tucson, United States
1 review
“Comfortable Stay with Great Breakfast”
4 of 5 stars Reviewed July 22, 2014

The hotel was quiet and comfortable. The room was spacious and the beds were comfortable. They offered a hot breakfast that was delicious and offered a lot of variety. I also thought that the complimentary drinks during happy hour was a night touch.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

357 reviews from our community

Traveler rating
    151
    115
    54
    26
    11
See reviews for
117
57
17
121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
El Paso, United States
1 review
2 of 5 stars Reviewed July 22, 2014

Very noisy hotel. There was a fight in the pool area, no security. Room not ready upon check-in, and employee was very rude when asked about this. Pool was not very clean. Will not stay or recommend. Good breakfast though.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, July 24, 2014
Thank you so much for staying with us and sharing your feedback; I would like to apologize that your experience was not as expected. Our goal is to always provide friendly, efficient service and a clean relaxing environment; I am so sorry that this was not what you experienced. If I can be of any assistance, please don't hesitate to contact me at 480-467-2900.

Cindy Landes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown Square, Pennsylvania
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 17, 2014

Have stayed here several times as it is close to family. Very nice pool, complimentary airport service, great happy hour, clean, great staff. Prices are high, however, during winter months so had to stay elsewhere sadly.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Santa Margarita, United States
1 review
5 of 5 stars Reviewed July 16, 2014

The hotel is very clean and has wonderful amenities such as, beautiful pool area, happy hour and a wonderful complimentary breakfast. The new restaurant was great with a variety of foods to choose. The staff was great!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daly City, Cambodia
1 review
4 of 5 stars Reviewed July 11, 2014

Embassy always has the best complimentary breakfast, I think. Their pool area was really nice and clean. I even got the chance to workout in the fitness center and it was nice having tv screens on each of the treadmills. There was also weights available which was nice. I loved how I was able to enter our room with the ac on, due to the very hot weather. Overall, my experience here was great!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethel Park
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 10, 2014 via mobile

Every time we're in the area we stay here & have never been disappointed. Over the wknd. a large group of young bkst-ball players arrived, kinda wreaked havoc, but the staff never lost a step with cleaning up after them and providing everyone with top-notch service. **Elijah & Pam from the Breakfast Buffet--you two ROCK!** I'd never stay anywhere else in Tempe.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, United States
1 review
2 of 5 stars Reviewed July 10, 2014

Lamps & alarm clock would not work due to lack of electricty to the wall sockets. Maid did not leave toilet paper or wash clothes. When we complained the housekeeping staff had attitude about having to bring us these items. On the morning of our departure, I was serving myself some eggs from the breakfast buffet & one of the servers came up to me and took the serving spoomn out of my hand and said it was time for them to shut down the buffet. Pool & hot tub full of dirt & leaves.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, July 11, 2014
Dear Randy W,

I am very sorry we were not able to provide you with the quality of amenities and service you deserved. This is not typical of our hotel and staff, and we are sorry we let the ball drop in this area. We are always looking for ways to improve our guest experience and we apologize for the interaction you had with our housekeepers and breakfast staff. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance.

Sincerely,

Janice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Embassy Suites Hotel Phoenix - Tempe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Phoenix - Tempe

Address: 4400 South Rural Road, Tempe, AZ 85282
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Phoenix - Tempe 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Large, two-room suites suites with granite, marble and travertine. Complimentary full cooked-to-order breakfast, beverage reception each evening, airport transportation, on-site restaurant. Suites open up to a Resort Style interior courtyard with outdoor pool and hot tub. Wireless internet access throughout. Complimentary 24 Hr. Business Center and Fitness Center. Over 10,000 square feet of meeting and banquet space, including our 4,000 square foot Grand Ballroom. A perfect Tempe location for business or leisure travel. Near Arizona State University, and all major business, shopping, entertainment, sports venues, restaurants and attractions in the East Valley. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Cheap Tickets, Hilton Hotels, TripOnline SA, Hotels.com, Odigeo and Tingo so you can book your Embassy Suites Hotel Phoenix - Tempe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Phoenix
Embassy Suites Tempe
Tempe Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Phoenix - Tempe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.